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Senior Field Service Engineer

4 months ago

Malaysia Vanderlande Industries GmbH Full time

Maintenance Engineer
Do you want to help our key customer focus on their core business? Do you have a strong affinity with delivering
on-site maintenance services in a performance based service contract? Will you enjoy being a single point of
contact for our customer during shift and maintaining relationships with internal and external stakeholders? Then
start a new challenge in your career and come and join our APAC Services organization.

Your department
Service Operations is part of the APAC Services organization. Life-cycle services accounts for more than 20% of the
total sales at Vanderlande. At Vanderlande, we believe in long term relationships with our customers. We want to
take ownership of the material handling processes to ensure we can improve our customer’s competitive position.
The key to our Service approach is that we continuously capture specialized material handling know-how in global
principles implemented and executed by local people. This approach ensures that customer receive Service that is
based on a combination of world-class knowledge and local expertise from Vanderlande’s experienced team. We
now employ over 1,350 FTE at more than 100+ different sites worldwide for the divisions Airport, Parcel & Postal,
and Warehousing.

Your role
Vanderlande provides its customers with life-cycle services for material handling systems. Maintenance Services
on MHS equipment on site is an integrated and important part of our core business as a company. Vanderlande
focuses on continuously improving by intense cooperation between all the disciplines within our company together
with our customers. In this challenging role, you will serve one of our key customer system as a Senior
Maintenance Engineer. The system includes high end automated material handling solution which is critical for
the business of our customer. This is an electromechanical system controlled using low-level and high-level control
systems. You will be responsible for preventive, corrective and emergency maintenance activities. You will be
working during normal office hours. You will ensure that the complete scope of maintenance activities is delivered
in a professional manner in line with the agreed performance parameters.

Your profile
• A technical bachelor’s degree/diploma in Industrial, Electrical, Mechanical Engineering, Mechatronics or
similar.
• At least 5 years’ experience maintenance of logistics, material handling systems or similar industries having
high-level and low-level control systems.
• Minimal 5 years’ experience maintenance of Industrial automation control systems based on PLC / FCS.
• Analytical ability to structure and solve technical problems.
• You have strong customer focus ‘Service blood’ and can convince your stakeholders.
• Managing a maintenance team on site that cover 24x7.
• Execute Maintenance Plans, perform preventive and corrective maintenance activities.
• Coordination with hotline support team.
• Knowledge and experience with IBM Maximo or equivalent CMMS.
• Good Reading, Writing and Speaking skills in English language and local language

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