Service Quality Analyst

Company background Our client is an established multinational telecommunication company. They are currently looking for a Service Quality Analyst - Incident Management, to be based in Kuala Lumpur. Job summary The role of Service Quality Analyst (SQA-IM) involves overseeing the end-to-end delivery of services, ensuring quality, efficiency, and...

Seeking a Service Quality Analyst to oversee end-to-end delivery of services, ensuring quality, efficiency, and stakeholder satisfaction.Job Description Point of escalation for infrastructure-related incidents and respond accordingly. Plan and coordinate activities for incident management, change requests, and reporting. Log detailed incident information and...

Customer Service Quality Assurance Analyst Proficiency in Mandarin is an advantage (to communicate with Mandarin-speaking Customer Service Executive that serving Mandarin-speaking client); Diploma or Bachelor's Degree in Business, Communications, or a related field can be beneficial; Minimum 1 year of working experience in any related field; Excellent...

Customer Service Quality Assurance Analyst Proficiency in Mandarin is an advantage (to communicate with Mandarin-speaking Customer Service Executive that serving Mandarin-speaking client); Diploma or Bachelor's Degree in Business, Communications, or a related field can be beneficial; Minimum 1 year of working experience in any related field; ...

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications. The Search Group is a Risk and Research consultancy firm with a global footprint, and an enhanced presence in both Europe and East Asia. Our global clients rely upon us for due diligence, business intelligence, and specialist...

Summary: Data Analyst & Senior Master Data Analyst positions available for integrated process delivery and data management in KL, Malaysia. Data Analyst & Senior Master Data Analyst We are seeking two professionals to join our team in KL, Malaysia. The successful candidates will be responsible for delivering integrated processes, data, and systems across...

**Job Summary**: **Salary** RM6,000 - RM7,999 / Monthly **Job Type** **Seniority** **Years of Experience** Information not provided **Tech Stacks** ETL Analytics SAP Sas SPSS JavaScript SQL XML Data analyst responsibilities include conducting full lifecycle analysis to include requirements, activities and design. Data analysts will develop analysis and...

Data Analyst & Senior Master Data Analyst rhi is recruiting for 2x Data Analysts - 1x Data Analyst (6-month contract) and 1x Senior Master Data Analyst (12-month contract) for our client based in KL, Malaysia. The Data Operation Analysts strives to deliver integrated processes, data and systems across the Business Units while ensuring adherence to policies...

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications. The Search Group is a Risk and Research consultancy firm with a global footprint, and an enhanced presence in both Europe and East Asia. Our global clients rely upon us for due diligence, business intelligence, and specialist...

Exp: 2-9 Yrs Location: Malaysia Client: One of the reputed bank of South East Asia. Packages: As per industry standard **Roles & Responsibilities**: procedures to ensure product quality. As a test analyst, you will be required to assess the functionality and feasibility of computer hardware and software to ensure that any flaws in the system are eradicated...

**In this position you will.... Be responsible to operate and maintain the day-to-day operations of the Enterprise Services System for the bolttech Group in which the primary focus will be on Oracle system and become a Enterprise Technology specialist Working in the Technology Transformation and Enterprise Services team, you will be driving force to build...

We are recruiting Data Analysts and Senior Master Data Analysts to deliver integrated processes, data, and systems across Business Units. Key responsibilities include ensuring accurate and timely data delivery, administering product life cycles, and providing standard reports and dashboards. You will work closely with cross-functional teams to identify and...

**Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?** **Do you want an open, supportive, and caring working environment?** **Do you view your development needs seriously as we do?** **If YES, then take your career to the #NextLevel with BASF !** **Objectives of the Position** - Seek...

Malaysia **Experience**: Business Analyst **Skills**:Business Analyst Job Responsibilities Identify needs, design, and pilot and implement new IT solutions. - Develop meaningful and lasting relationships with partners for optimized systems integration and respond to questions and concerns from managers and executives with supporting research and...

**IT Support Analyst** Location: Malaysia The Group Technology team at Merlin Entertainments is like a well-oiled machine, keeping all of our attractions running smoothly. We're a dynamic and diverse group of tech wizards, who are passionate about all things digital. From developing cutting-edge software to maintaining our network infrastructure, we're the...

Duties - Work as QA Engineer in a distributed team with other QA Engineers. - Work with cross-functional teams. - Integrate with the QA standards and guidelines of the team. - Take part in daily meetings, groomings, retrospectives (agile) and up with the work of the team. - Identifying gaps/dependencies in the requirements in the initial phases of SDLC...

**Job Summary**: **Job Type** **Seniority** Mid **Years of Experience** Information not provided **Tech Stacks** GitLab Analytics SQL The Product Analytics team is looking for a passionate Data Analyst. Our job is to identify product growth points, monitor product health, and help the team make data-driven decisions. We are on the lookout for someone...

Business Analyst role involves translating business needs into actionable insights and solutions, leveraging AI/ML applications to drive business growth. The Business Analyst is responsible for understanding business needs, identifying opportunities for AI/ML applications, and translating requirements into actionable insights and solutions. Key...

We are **ADB SAFEGATE**. Our purpose is to lead the world in smart solutions to handle more aircraft and passengers safely, sustainably and efficiently at airports around the globe. **Position**: Job Title: Master Data Analyst Location: Kuala Lumpur Contract type: Permanent **The opportunity**: As a Master Data Analyst, you will play a key role in...

Cognizant seeks a GenAI Analyst to develop customized products for clients, driving technology discussions and analyzing the current landscape for gaps in addressing business needs. Job Title: GenAI Analyst Location: KL, Malaysia Duration: Full Time Minimum qualifications: B.Tech / BE / BCA / MCA (Bachelors/Masters) Degree with 3-5 years of experience...