Transmission Service Field Engineer

2 weeks ago

Petaling Jaya, Malaysia Siemens Energy Full time

Transmission Service Field Engineer

About the Role

Location Malaysia Selangor Petaling Jaya Company Siemens Energy Sdn. Bhd. Organization Grid Technologies Business Unit Service Full / Part time Full-time Experience Level Experienced Professional

A Snapshot of Your Day

The Field Service Engineer reports directly to the Head of Operations, working closely with the Local, Regional & HQ teams.

How You’ll Make an Impact

·Within the context of Switching & Non-Switching equipment, you will be tasked to coordinate, supervise, advise on service tasks such as installation, commissioning, upgrades, and routine maintenance independently and being able to identify & resolve technical problems and makes analysis through remote or on-site activity.

·Comfortable with digital/tech tools such as remote gear & usage of various software

·Coordinates and accomplishes defined service operations and/or resolves product issues for customers equipment.

·Adheres to defined processes and applicable regulations.

·Contributes to customer satisfaction by executing Service work according to customer order and expectation

·Maintains a good relationship with both internal & external customers

·Prepares all documents and reports to be signed by the customer representative

·Troubleshoots equipment failure and makes recommendations

·Applies safety rules and safe practices as well as environmental responsibilities

·Reports unsafe practices and incidents

What You Bring

·Degree/ Advance Diploma or equivalent working experience (Electrical / Mechanical Engineering) with more than 4 years’ working experience

·Hands-on experience & knowledge on Electrical / Transmission Products and Services (switching & non-switching equipment)

·Have relevant technical / site experience on High Voltage equipment

·Must be comfortable handling different technical and non-technical presentations

·Able to communicate well within various levels of the organization, both internal and external

·Understands that there are cultural differences and copes with them effectively

·Ability to improvise and willingness to experience unpredictable situations

·Positive attitude to work in challenging environment and in embracing high performance culture

·Professional English required, where additional Asian languages will be a benefit.

·Must be mobile both locally and regionally.

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