Executive, Customer Service

**1. Job Responsibility/Job Description** - Customer enquiry handling on leads and coordination with sales team for quotes and opportunity conversion - Sales order processing from order receipt till invoicing & timely delivery - Coordination with customer, sales & finance team for timely collection of payment - CRM Sales Force Management & ERP system for...

**Job Highlights**: - On the job training - Career progression opportunities - Medical and Dental coverage - Incentive Package **Responsibilities of the role**: - Operations_ To ensure the smooth and effective operations of the center including the following: a. Facilitate student enrolment process; b. Schedule class timetable for optimal use of...

Customer service to handle walk in customer, as well as call in customer. To handle/filing proper documentation. To assist customer in quoting the correct spare part. **Job Types**: Full-time, Permanent **Salary**: From RM2,300.00 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion - Professional...

Job Requirements: - At least 2 years of working experience in related field - Well known in Mandarin, English and Bahasa Malaysia Job description: - Teaching student in field of Manicure - Handle stock calculation - Manage stock ordering - Dealing with customer or student on course - Provide manicure services for customers Benefits: - EPF, SOCSO, EIS, PCB...

**Aufgaben**: - Act as a point of escalation for customer complaint, review and resolve customer complaints. - Understand customer issues and concerns, identify root cause, and provide first contact resolutions in a timely and efficient manner. - Monitoring customer satisfaction index levels to identify trends or problems with customer service quality. -...

Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements. - Communicate and build good rapport and relationship with customers, agents, airlines and co-loaders. - Organize workflow to meet the time frame requirement of...

**Job Scope**: - Answering incoming telephone enquiries, problem and complains from customer - Ensure all calls on operations cases are recorded in the system - Follow up and resolve customers complaints and ensure it is close to satisfaction - To positively contribute and promote high teamwork in the department - Data Entry to update Job sheet - Update...

**Job Scope**: - Answering incoming telephone enquiries, problem and complains from customer - Ensure all calls on operations cases are recorded in the system - Follow up and resolve customers complaints and ensure it is close to satisfaction - To positively contribute and promote high teamwork in the department - Data Entry to update Job sheet - Update...

At least 1 year of working experience in the related field is an added advantage. - Computer Literate & able to have Good communication skills i.e in written, spoken, in English, Bahasa Melayu & Mandarin - Able to work independently with minimum supervision. **Job Types**: Full-time, New-Grad, Apprenticeship **Salary**: RM2,000.00 - RM3,000.00 per...

Job Description SEA Customer Services (CS) Lead Management Collaborate with internal & external stakeholders to implement lead tracking systems to monitor lead sources, interactions, and progress. Analyze lead data to identify trends, areas for improvement, and opportunities for optimization. Regularly report on key performance metrics...

#Data Entry Update Shipment Pick Up Shipment Monday to Saturday 8.30am to 6pm (Saturday 8.30am to 1pm) **Job Details** **JOB INFO & REQUIREMENT** - Contract Type- Full-time- Job Type- Non-Executive- Experience Level- < 1 year- Job Categories- Transport/Delivery- Minimum Education Required- SPM- Language Required- English, Bahasa Malaysia- Nationality...

Job Description 1. Develop and maintain relationships with new and existing clients 2. Promote and sell Certo Solutions products and services to potential clients 3. Achieve sales targets and meet company objectives 4. Prepare and deliver sales presentations and proposals 5. Conduct market research and identify potential customers and opportunities 6....

Wezmart is a cooperative professional networking that serves as a coordinating entity for network of qualified independent professional firms that provides integrated solutions in Accountancy & Book-Keeping, Tax, Corporate Secretarial, Business Financial Advisory and its related services. Our office is located at The Cube, Bandar Puteri Puchong, completed...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

Handle inbound and outbound calls - Deliver superior customer experience at all time - Strict adherence to company's SOP and meeting of KPIs set by the company - Any other ad-hoc assignments as and when assigned by the company / management. **Salary**: RM2,000.00 - RM2,800.00 per month Schedule: - Day shift Application Question(s): - Choose preferred...

Assist with daily clinic operation - Assist with customer appointments via whatsapps - Ensure clinic appointment is in order Pay: RM1,500.00 - RM2,200.00 per month **Benefits**: - Flexible schedule - Health insurance - Work from home Schedule: - Day shift - Evening shift - Weekend jobs Supplemental pay types: - Overtime pay - Retention bonus - Yearly...

**Objectives**: - Ensure Risks and Issues are being tracked and mitigated/resolved. - Monitoring performance metrics. - Monitoring program and project performance of both internal team and external clients. **Roles and Responsibilities**: - Receiving and responding to approvals and notifications from clients. - Assist in preparing and updating project...

**Company**: Global Manufacturing Organisation **Location**: Puchong **Working arrangement**: Hybrid (3 days work from home, 2 days work in office) **Key responsibilities**: - Handle customer inquiries, feedback, including checking available stock, pricing, technical expertise - Receive and process customer orders, managing them until completion - Track...

**OPEN FOR FRESH GRADUATE** **WORKING HOUR : ROTATIONAL SHIFT (6AM - 6PM | 6PM - 6AM)** **JOB DETAILS**: 1. Handle incoming call from customer regarding their inquires (support electronic news system, google calendar, google product solution) 2. Provide good customer experience toward customers 3. Determine the best solution based on the issue and...

Wezmart is a cooperative professional networking that serves as a coordinating entity for network of qualified independent professional firms that provides integrated solutions in Accountancy & Book-Keeping, Tax, Corporate Secretarial, Business Financial Advisory and its related services. Our office is located at The Cube, Bandar Puteri Puchong, completed...