Systems Engineer

3 weeks ago


Kuala Lumpur, Malaysia Adaptavist Full time

What you'll be doing

Providing service excellence to internal and/or external clientsIdentifying problems and the solutions to resolve themListening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensusAnalyzing and synthesizing information to understand issues, identify options, and support sound decision makingApplying methods, processes, and solutions to configure and maintain Atlassian products - with a particular focus on Jira and Confluence - and Adaptavist products across various platformsUsing knowledge of operating systems and storage to satisfy client specifications, maintain good levels of performance/resilience and troubleshoot issues that occurMaintaining and configure web servers to run the Atlassian stack at the highest level of performance and reliabilityApplying knowledge of networking and security to satisfy client specification, maintain agreed levels of service and to troubleshoot network or security issuesApplying methods, practices and policies to the design and management of databasesUsing virtualisation and cloud technologies to provide resilient performance infrastructures to support client needs

What we're looking for

Experience delivering client-focused technical solutions Linux experience is a mustCommunicative experience in various formats with internal and external stakeholders An analytical mindset obtained from extensive hands-on experience in a technical setting. Excellent organizational, prioritization, and interpersonal skillsAn ability to think innovatively and creativelyDrive and aptitude to manage a broad range of responsibilitiesAble to demonstrate using multiple operating systems and installing CentOS Linux and other Linux distributions.Able to explain the process and need for LVM, Kernel Parameter Tuning, firewalls and mail relays Understand the various data types within SQL and their usage.Experience with web server configuration (Apache and Nginx)Experience with middleware systems such as Jboss, jetty, and Tomcat.Experienced in system monitoring (top, sar, nagios, zabbix)Some desirable experience would be: Atlassian accreditation and/or one or more Atlassian certifications, experience within a fast-paced, fast-growth Tech start-up environment, experience of being at the sharp end of a major Infrastructure-as-a-Service provider (ex: AWS) or ITIL certification
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