Customer Service Officers

Found in: Talent MY C2 - 2 weeks ago


Kulai, Malaysia GENTING SIMON SDN BHD Full time

Responsibilities

Organize the Information Center and Genting Lounge effectively to ensure smooth operations daily. Provide relevant information to customers on Genting Highlands Premium Outlets. Ensure that the Information Center is clean and tidy. Ensure wheelchairs and strollers are maintained in a good condition. Attend to daily administrative and cashiering work e.g. opening and closing daily sales. Ensure that Savings Passport issued is updated. Ensure that all tour group arrivals are handled efficiently. Ensure that there is standby parking ticket for lost ticket usage. Storing customer’s luggage or belongings. Ensure customer grievance / disputes / complaints are handled tactfully and efficiently.

Requirements

Poses at least SPM level or above. Minimum 1 year of relevant experience in customer service. Strong interpersonal and communication skills. Willing to be based at Genting Highlands Premium Outlets, Genting Highlands.
  • Customer service officers

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    Found in: beBee S MY - 3 weeks ago


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