Record to Report CRM Analyst
4 weeks ago
The Position
Key Responsibilities
- Process Account receivable, treasury and inter-company task as per Service level Agreement.
- Process all cash application and remittance reconciliation for assigned countries accurately and within specific timescales.
- Prepare and follow up unidentified open items in clearing account when execute daily/monthly bank reconciliation.
- Liaise with the stakeholder for preparation and transaction posting of Inter-company non trade related debit and credit notes. Preparation of monthly reconciliation, highlight and rectify anomalies encountered
- Generate statement of accounts to the customers
- Track and resolve disputes and route to local affiliates as and when required
- Attend to all matters requested for accounts receivable when required
- Initiate the dunning process and generate reminders for overdue accounts
- Prepare regularly the details of unallocated and unidentified receipts for stakeholder further actions
- Execute month end, quarter end and year end closing activities for countries assigned
- Manage Cash pool account reconciliation
- Prepare preliminary and final Inter-company Account Receivable balances to reconcile against counterparty balances.
- Ensure timely and accurate deal settlement and posting of treasury related transactions including Inter-company foreign exchange, loan, accrual and actual interest, bank charges and etc.
- Creation and maintenance of the customer master data records in system
- Credit management – Perform and responsible for credit analysis on customer according to company credit policy and procedures.
- Reviewing credit risk for new and existing customers by carry out credit worthless checks and make credit limit recommendation.
- Collection management – Ensure customers pay within agreed payment terms, contacting sales team and customer on collection activities if necessary as per company’s debt collection procedure.
- Demonstrated good customer service skills while initiating outbound calls and received inbound calls with customer
- Handling of AR bad debt allowance and write off management.
- First point of contact for operational support and issue solving
- Liaise with customer for balance confirmation and monitoring of daily sales order status.
Documentation & Controlling
- Ensure all work documentation and work processes are updated and meet with Internal Control Financial Reporting (ICFR), group policies and guidelines, local statutory and legal requirements within agreed service timelines
- Perform back up function and other duties, including job rotation to other functional teams as and when required
- Participate in internal and external compliance audit queries
Transformation/ Continuous Improvement Implementations
- Work collaboratively with Country Chief Accountant and stakeholders
- Engage and support the teams in the implementation of continuous improvement project
- Proactively to identify, recommend and implement solutions in consultation with the management for continuous improvement opportunities in the areas of operation
- Assist to ensure effective knowledge transfer as for sustainable development knowledge and sharing of best practices within the team
Other Tasks
- Other tasks that may be assigned from time to time
Who You Are
- Minimum 2 years of working experience in end to end accounts receivable role
- Agile, proactive and a self learner
- Experience in SAP or other ERP system software such as Oracle or Microsoft
Who we are
At Roche, more than , people across countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
The Roche Services & Solutions as well as People Support Solutions organisations located in Kuala Lumpur provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the APAC region. Today Roche employs altogether around employees in Malaysia.
Roche is an Equal Opportunity Employer.
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