Customer Service

Job Title: Customer Service Manager - Automotive Industry Location: Malaysia Key Responsibilities: - Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. - Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

The job scope of a customer service role involves providing assistance, information, and support to customers before, during, and after their interactions with a company's products or services. Customer service representatives play a crucial role in maintaining positive customer experiences, resolving issues, and building customer loyalty. Here are the...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Relations Customer Service Focus Focused Communication Skills business communication Customer Engagement Customer Care good communication skills...

**Responsibilities**: - To ensure timely order processing, feed-back and meeting customer delivery expectation. - Answer the customer enquiry, handling customer’s request or complaint, and feed-back customer on timely manner. - Handle the sales & service enquiry, order, and enquiry process be able to meet company and customer expectation. - Manage...

**Customer Service Requirements**: - Strong verbal communicator - Willing to learn & treat patients with care - Experience is preferred. Inexperienced is still welcome as training will be provided. **Customer Service Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to...

**Summary: Generate sales leads to hit target, achieve excellent customer satisfaction, build long term relationship with customers, answer customer questions.** 1. Generate sales leads that develop into new customers. 2. Identify and assess customers' needs to achieve satisfaction. 3. Interact with new/existing customers on behalf of organizations by...

**DUTIES AND RESPONSIBILITIES**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...

**Position**:Customer Service Cum Sales Executive **Salary**: RM 2,000 - RM 2,500 + lunch provided + RM250 medical per year **Working Hours**: 8:30 AM - 5:30 PM **Working Days**: Monday - Friday **Location**: Ampang Hilir, 55100 Kuala Lumpur **Job Description**: - Manage customer relations - Manage customer complaints - Manage customer inquiries - Manage...

**Position ** : Customer Service **Location** : KL Eco City, Bangsar **Salary** : RM 2,500 - RM 3,500 **Working Hours** : 10.00am - 7.00pm (Monday, Wednesday, Friday) : 10.00am - 8.00pm (Tuesday and Thursday) : 10.00am - 3.00pm (Saturday) **Responsibilities**: - Monitor and ensure Feedback and replies are prompt to customer inquiries in a professional...

Communicating with customers through various channels. - Ensure customer satisfaction and provide professional customer support - Acknowledging and resolving customer complaints. - Must be fluent in English and Malay **Job Type**: Contract Contract length: 6 months **Salary**: RM2,100.00 - RM2,300.00 per month Schedule: - Rotational...

**Customer Service** **Responsibilities**: - Resolving customer complaints and concerns in a timely manner - Maintaining customer account information - Keeping records of customer interactions and transactions - Escalating complex customer issues to appropriate personnel **Skills & Requirement** - At least 1 year experience in customer service - Excellent...

Customer Experience team drives one of our core values "Out serve Our Customers" and provide support to in-country business units and a wide range of verticals Promoting ease to our driver partners and passengers in customer support transactions focusing on quality and customer satisfactions Get to know the Role: - Guide our drivers and passengers in using...

WE ARE HIRING MANDARIN CUSTOMER SERVICE! Salary Package : RM 4,000-RM 4,500 (Base on Experience) - Working Days : 5 Working Days 2 Days Off - Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call...

Attended inbound calls from customers - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first call resolution, productivity) are met consistently...

Professionally Interact with customers via voice (end-to-end handling of calls) and non-voice channel (live chat transactions) as part of inbound and outbound function to provide information and assistance - Escalated complaints or requests via Service Requests & Trouble Tickets Cross-selling of all products and services including all upgrades for products &...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and customer. 5....

Position : Customer Service - Banking (On-Site) Location: Jalan Raja Laut, Kuala Lumpur (accessible by public transport) Working Days : Monday to Friday (weekends may be required based on demand) Working Hours : Rotational shifts - 8 AM to 5 PM, 2 PM to 11 PM Salary Range : RM2,500 to RM2800 Term and Contract : 6 months (with a high possibility of permanent...

Interact with customers to address their concerns, answer their questions and assist them with their needs. **Job Types**: Full-time, Internship **Salary**: RM1,500.00 - RM2,500.00 per month Schedule: - On call Ability to commute/relocate: - Kuala Lumpur: Reliably commute or willing to relocate with an employer-provided relocation package...

**Job Details** - 1 Year(s) of Experience - Open for Fresh Graduates - Diploma - Others - Malaysian only - Face to Face / Video Call - Test / Assessment will be conducted **Job Requirement / Responsibility** - Liaise with relevant parties, both internal and external, to ensure timely, efficient, and effective course of action for customer queries. -...