Head of Customer Operations

We are seeking an experienced Customer Onboarding Manager responsible for coordinating and managing the onboarding process for new customers, ensuring their smooth and swift integration with our products or services. This role involves close collaboration with sales, customer support, and other relevant teams to deliver an outstanding customer...

At DLS Markets, we aim to provide you with the best trading conditions, powered by both industry-leading - and cutting-edge innovative platforms. Our R&D efforts constantly push the boundaries of liquidity and usability to empower you to benefit from a truly exceptional trading environment._ **Requirements**: **Responsibilities**: - **Team Leadership**: -...

Job Description: Head of Customer SuccessCompany Overview:Randstad is partnering with a leading global fintech company at the forefront of innovation, dedicated to providing cutting-edge financial solutions to individuals and businesses worldwide. With a commitment to excellence and customer-centric approach, we empower our clients to thrive in the...

BID Operations is looking for a talented individual to join our team as a Client Funds Settlements Officer. BID Operations is committed to providing top-notch technology, customer service, accounting & operations, and risk & compliance services to our clients. As a Client Funds Settlements Officer, you will play a critical role in ensuring efficient and...

BID Operations is looking for a talented individual to join our team as a Client Funds Settlements Officer. BID Operations is committed to providing top-notch technology, customer service, accounting & operations, and risk & compliance services to our clients. As a Client Funds Settlements Officer, you will play a critical role in ensuring efficient and...

**Financial Responsibilities**: - **Budget Management**: Keep a close check on projected budgets and forecasts to ensure achievement of financial targets. - **Cost Efficiency**: Ensure cost efficiency in catering operations and the restaurant to maximize profitability. - **Resource Allocation**: Ensure manpower planning, rental, and casual wages...

**Company Overview**: BID Operations is a trusted partner in providing comprehensive technology, customer services, accounting & operations, and risk & compliance services to support our client's business growth. Our relentless focus on streamlining and simplifying processes ensures we meet our client's needs with exceptional efficiency. As a leading company...

Company Overview: Randstad is partnering with a prominent life insurance company in Malaysia, dedicated to providing comprehensive financial protection and investment solutions to its customers. With a commitment to excellence and innovation, we strive to meet the evolving needs of our clients while maintaining the highest standards of integrity and...

Role: Head of MalaysiaLocation: Kuala Lumpur, Malaysia Summary of RoleThe Head of Malaysia will be responsible for innovating, developing and executing the company's strategy for Malaysia market, with some oversight of teams in Thailand and Indonesia. The role will work in conjunction with the Country Lead for ASEAN & Greater China.The role will have P&L...

**JOB DESCRIPTIONS**: - To call and follow up with customers on their outstanding payments. - To issue official receipts for payments received. - To handle basic administrative functions. - To assist the Head of Department and the collection team in the day-to-day operations. - Other ad hoc tasks as assigned from time to time. **REQUIREMENTS**: - Computer...

about the companyOur client is a retail F&B company, specialising in bold flavors and contemporary dining experiences within the culinary venture sector. They are planning to continue to grow and expand their businessabout the jobReporting to Head of Business DivisionKey accountabilities: Managing day to day operations, operations teams and operations...

**Job description** - Assist in executing CRM strategy, aimed at First Party Data acquisition, membership subscription renewal, sales conversion, improving retention and cultivate loyalty. - Assist Head of Department to prepare CRM analytical reports (weekly/monthly/ad-hoc). - Prepare segmented database and execution of membership engagement campaign using...

about the companyA leading company within the retail, e-commerce and consumer products industry which has been operating and expanding aggressively with a strong global presence. They have won several industry recognitions and awards for their brands which focuses a lot around wellness and sustainability. Currently they are in search for a Head of Legal &...

Get to know the Role: - Promote and enhance digital self-help experience through Help Centre FAQs - Own the customer issue resolution end-to-end; ensuring effective follow through and escalation to internal & external parties as necessary to resolve any issues from our customers - Meet individual and team qualitative and quantitative customer experience...

**Job Summary** **What is the opportunity?** Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time...

**Responsibilities**: - Assist with data market entry tasks to maintain accurate and up-to-date marketing databases. - Coordinate with vendors to ensure timely delivery of marketing materials and services. - Support the marketing team in organizing and maintaining marketing materials and resources. - Manage marketing ad campaigns across different platforms,...

Randstad Malaysia, the world’s leading talent company, is looking for a Head of Staffing. We are seeking for a highly motivated leader with extensive C- level relationship-building skills and executive connections and the ability to coach and lead a team.job purposeAt Randstad Malaysia, our staffing team plays a prominent role in diving headfirst into...

Randstad Malaysia, the world's leading talent company, is looking for a Head of Staffing. We are seeking for a highly motivated leader with extensive C- level relationship-building skills and executive connections and the ability to coach and lead a team.job purposeAt Randstad Malaysia, our staffing team plays a prominent role in diving headfirst into the...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

Assist in executing CRM strategy, aimed at First Party Data acquisition, membership subscription renewal, sales conversion, improving retention and cultivate loyalty. - Assist Head of Department to prepare CRM analytical reports (weekly/monthly/ad-hoc). - Prepare segmented database and execution of membership engagement campaign using marketing tools. - Work...