Process Excellence

3 weeks ago


Kuala Lumpur, Malaysia AIA Full time

FIND YOUR 'BETTER' AT AIA

If you believe in better, we’d love to hear from you.

About the Role

Responsible for executing transformation initiatives in relation to either a major activity such as a merger or acquisition or the ongoing improvement of effectiveness and efficiency of an AIA entity, a function, or a department.

Roles & responsibilities:

Use data and metrics to measure process performance and identify areas for improvement. Advocate and apply Lean principles and methodologies, such as 5S, Kaizen, Just-In-Time and Value Stream Mapping to optimize operations. Work with cross-functional teams to implement Lean initiatives and cultivate a culture of continuous improvement. Provide training and guidance to employees at all levels to help them understand and embrace Lean principles. Establish Lean projects with clear problem statement, objective, benefit, scope and timeline. Work with process subject matter experts to collect data and conduct performance base-lining. Work with process subject matter experts to perform root cause analysis which may involve statistical analysis and hypothesis testing when required. Work with technology team to support implementation of Lean projects and ensure they are completed on time and within budget. Ensure that Lean improvements are sustainable and become part of the organization’s long term culture.

Job Requirements:

Must have at least 4 years minimum experience in process improvement related capability. Certified Lean Six Sigma Green Belt (Black Belt is preferred). Experience in coaching and presenting to large and varied audiences. Experience in handling top level management. Experience in creating training materials. Proficient in using Microsoft Visio and Minitab. Proficient in conducting Kaizen events or Lean workshops (DMAIC)

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