Customer Support Translator

4 weeks ago


Kuala Lumpur Metropolitan Area, Malaysia Abhidi Solution Full time

Abhidi Solutions is an IT staffing firm. we are hiring for customer support translator, mandarin speaker for our client TechM

The Role

  • A Customer Support Translator who is proficient in Mandarin or Cantonese typically has a crucial role in bridging the language gap between the company and its Mandarin or Cantonese-speaking customers.
  • Provides meaning-for-meaning interpreting.
  • Follows interpreter protocols as per training, policies, and procedures.
  • Follows all policies and procedures related to information confidentiality and interpreter ethics.
  • Attends all required training.
  • Maintains confidentiality as policies.
  • Uses standard office equipment such as telephones, computers, copiers, and fax machines.
  • Uses MS Office applications such as Outlook, Word and Edge (or other internet browser). 

Ideal Profile

  • You have at least 1 year experience, ideally within a Customer Service or Helpdesk / Technical Support role.
  • You are a strong networker & relationship builder
  • You are a strong team player who can manage multiple stakeholders
  • You are adaptable and thrive in changing environments

What's on Offer?

  • Opportunity within a company with a solid track record of performance
  • Work alongside & learn from best in class talent
  • Flexible working options

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