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Mandarin player support executive
1 month ago
RESPONSIBILITIES Providing customer support and technical issue resolution via email, chat, social media, and other online platforms. To be able to handle multiple concurrent chat and email, outbound calls interactions while addressing frequent start and stops from emails, social media interactions, and other online platforms. Identifying correcting and advising on technical issues in the customer’s computer, mobile app, and/or video game console. Identifying trends in customer problems and provide clear feedback/inputs to the team members based on independent testing. Escalating real-time issues to client/supervisor. Translate Mandarin to English and vice versa. Report and minutes writing in Mandarin and/or English Requirements English (fluent), Mandarin (fluent, native) Requires to work on weekends and public holidays with a fixed schedule. Strong in both written and communicating in English and Mandarin - in order to liaise with Mandarin speaking associates Ability to deliver excellent customer service quality utilizing soft skills Able to understand games from a gamer’s perspective and give in-depth gaming and PC/console troubleshooting support Ability to solve and analyze information accurately with appropriate speed and guidelines Team player Those with a strong interest in games are preferred but we do welcome fresh graduates or those without customer service experience and gaming experience Benefits Benefits Opportunities for promotion Casual (e.g. T-shirts) Medical Regular hours, Mondays - Fridays
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Player Support Executive
3 weeks ago
Kuala Lumpur, Malaysia PTW International ( Malaysia ) Sdn Bhd Full timeRESPONSIBILITIES - Identifying correcting and advising on technical issues in the customer’s computer, mobile app, and/or video game console. - Identifying trends in customer problems and provide clear feedback/inputs to the team members based on independent testing. - Escalating real-time issues to client/supervisor. - Translate Mandarin to English and...
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Player Support Executive
21 hours ago
Kuala Lumpur, Malaysia PTW International ( Malaysia ) Sdn Bhd Full timeRESPONSIBILITIES - Identifying correcting and advising on technical issues in the customer’s computer, mobile app, and/or video game console. - Identifying trends in customer problems and provide clear feedback/inputs to the team members based on independent testing. - Escalating real-time issues to client/supervisor. - Translate Mandarin to English and...
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Immediate Needed
1 week ago
Kuala Lumpur, Malaysia LTS Search Full time**Job Summary**: The Player Support Specialist will serve as a key liaison between the company and its gaming community. This role requires a passionate individual who is adept at handling various customer service functions related to our gaming products. The specialist will be responsible for addressing in-game inquiries, handling complaints, and providing...
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Player Support Executive
1 week ago
Kuala Lumpur, Malaysia PTW International ( Malaysia ) Sdn Bhd Full timeRESPONSIBILITIES - Identifying correcting and advising on technical issues in the customer’s computer, mobile app, and/or video game console. - Identifying trends in customer problems and provide clear feedback/inputs to the team members based on independent testing. - Escalating real-time issues to client/supervisor. - Translate Mandarin to English and...
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Player Support Executive
1 month ago
Kuala Lumpur, Malaysia PTW International ( Malaysia ) Sdn Bhd Full timeRESPONSIBILITIES - Identifying correcting and advising on technical issues in the customer’s computer, mobile app, and/or video game console. - Identifying trends in customer problems and provide clear feedback/inputs to the team members based on independent testing. - Escalating real-time issues to client/supervisor. - Translate Mandarin to English and...
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Mandarin Teacher
1 month ago
Kuala Lumpur, Malaysia Fasih Mandarin Sdn. Bhd. Full timeEXCLUSIVE PERKS: A complete scholarship offer awaits those needing the highest Mandarin teaching certification. **Responsibilities**: - To teach Mandarin to non-native speakers of all ages. - Evaluate students’ performances, including grading homework assignments and noting how well students participate in discussions. - To prepare and provide...
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Mandarin Trainer
2 months ago
Kuala Lumpur, Malaysia Fasih Mandarin Sdn. Bhd. Full timeSalary: RM2,300.00 - RM3,500.00 EXCLUSIVE PERKS: A full scholarship awaits those who do not possess the highest Mandarin teaching certification. **Responsibilities**: - To teach and train Mandarin to non-native speakers of all ages. - Evaluate students’ performances, including grading homework assignments and making notes of how well students...
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Player Account Specialist
2 months ago
Kuala Lumpur, Malaysia JoyGlob Full time**Who is Joy Glob?** Joy Glob is an international comprehensive game creative services provider based in KL, Malaysia. Since its inception, it has been deeply engaged in the game industry, providing integrated services such as social media marketing, ads creative, player support and localization for global game products. **What is the role?** We are...
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Executive Sous Chef
7 days ago
Kuala Lumpur, Malaysia Mandarin Oriental Hotel Group Full time**Position**: EXECUTIVE SOUS CHEF (Full time #539057) **Property / Office**: Mandarin Oriental, Kuala Lumpur **Location**: Kuala Lumpur, Malaysia The Executive Sous Chef will report to the Executive Chef and is responsible to assist the Executive Chef in supervising the entire culinary operation. We are looking for culinary professionals with an...
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Player Account Specialist
2 months ago
Kuala Lumpur, Malaysia Joy Glob Sdn Bhd Full time**Who is Joy Glob?** Joy Glob is an international comprehensive game creative services provider based in KL, Malaysia. Since its inception, it has been deeply engaged in the game industry, providing integrated services such as social media marketing, ads creative, player support and localization for global game products. **What is the role?** We are...
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Safety Executive
3 days ago
Kuala Lumpur, Malaysia Mandarin Oriental Hotel Group Full time**Position**: SAFETY EXECUTIVE (Full time #538043) **Property / Office**: Mandarin Oriental, Kuala Lumpur **Location**: Kuala Lumpur, Malaysia **SAFETY EXECUTIVE** **Summary** The Safety Executive is responsible for, but not limited to advice, train, comply and maintained compliance to local Risk/OSH issues and group FLHSS guidelines under the scope of...
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Management Executive
1 month ago
Kuala Lumpur, Malaysia Mandarin Oriental Hotel Group Full time**Position**: MANAGEMENT EXECUTIVE - ROOMS (Full time #538998) **Property / Office**: Mandarin Oriental, Kuala Lumpur **Location**: Kuala Lumpur, Malaysia **The Role of the Management Executive - Rooms** The Management Executive - Rooms reports directly to Director of Rooms (DOR) and Hotel Manager (HM). - Act as a liaison between other departments and...
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Player Engagement and Sales Specialist
2 months ago
Kuala Lumpur, Malaysia JoyGlob Full time**Who is Joy Glob?** Joy Glob is an international comprehensive game creative services provider based in KL, Malaysia. Since its inception, it has been deeply engaged in the game industry, providing integrated services such as social media marketing, ads creative, player support and localization for global game products. **What is the role?** As a Player...
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Restaurant Manager
3 weeks ago
Kuala Lumpur, Malaysia Mandarin Oriental Hotel Group Full time**Position**: RESTAURANT MANAGER - MANDARIN GRILL & BAR (Full time #538200) **Property / Office**: Mandarin Oriental, Kuala Lumpur **Location**: Kuala Lumpur, Malaysia The Restaurant Manager will also help in creating a pleasant dining environment and experience for guests. Assume operational and financial responsibility for the restaurant includes...
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Restaurant Manager
3 weeks ago
Kuala Lumpur, Malaysia Mandarin Oriental Hotel Group Full time**Position**: RESTAURANT MANAGER - MANDARIN GRILL & BAR (Full time #539261) **Property / Office**: Mandarin Oriental, Kuala Lumpur **Location**: Kuala Lumpur, Malaysia The Restaurant Manager will also help in creating a pleasant dining environment and experience for guests. Assume operational and financial responsibility for the restaurant includes...
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Helpdesk Support Specialist
2 weeks ago
Kuala Lumpur, Malaysia PracBiz Sdn Bhd Full time**Requirements**: - Excellent written and oral communication skills in English. - Mandarin language is an added advantage. - Possess at least a Bachelor's Degree in Computer Science or relevant fields - Prior working experience as a Customer Support Executive, Customer Support Specialist, or Customer Service Executive is preferred. - Outbound call center...
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Customer Service
2 months ago
Kuala Lumpur, Malaysia Carleton Executive Search Full time**OPERATION EXECUTIVE** **Report to Assistant Operation Manager** The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be...
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Technical Support Cantonese
1 month ago
Kuala Lumpur, Malaysia DSS Software Solutions Sdn Bhd Full timepertaining to PCs, Laptops, and related products and services. - The position will require you to support the Hong Kong and Taiwan contact center in spoken and written English, Mandarin, and Cantonese. - Operational hours are currently 9am to 6pm Mondays to Fridays however, working towards 24/7 in the future. Skill Requirements: - Minimum SPM with good...
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Sales Support
1 month ago
Kuala Lumpur, Malaysia Miki Travel Sdn Bhd Full time**Position**: Job title : Sales Support Location : Kuala Lumpur Salary Package : RM3000 - RM4000 - Responsible for sales team coordination; - Usage of our in-house computer system; - Supporting sales staff; - Communication & coordinate with our other office; - Communicate/liaise directly with our supplier; **Requirements**: - Diploma or degree holder; -...
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Human Resources Executive
1 week ago
Kuala Lumpur, Malaysia Mandarin Oriental Hotel Group Full time**Position**: HUMAN RESOURCES EXECUTIVE (Full time #538302) **Property / Office**: Mandarin Oriental, Kuala Lumpur **Location**: Kuala Lumpur, Malaysia **HUMAN RESOURCES EXECUTIVE** **Summary** The Human Resources Executive is responsible for, but not limited to, assisting the Human Resources Manager in general administration and is responsible for the...