Helpdesk Support Specialist

**Requirements** - Excellent written and oral communication skills in English. - **Mandarin **language is an added advantage. - Possess at least a Bachelor's Degree in Computer Science or relevant fields - Prior working experience as a Customer Support Executive, Customer Support Specialist, or Customer Service Executive is preferred. - Outbound call center...

QUALIFICATION REQUIRED (In terms of education, training, skills or experience) - Bachelor in Information Technology (Information System) or above. - Required language(s): Bahasa Malaysia, Bahasa English or other dialects. - Fresh graduate or 1 year of working experience in the related field is required. - Ability to analyze & understand basic project scopes...

_**Responsibility**_ - Will be required to work evenings and weekends in response to needs of the systems being supported - Provide Helpdesk IT support to M365, Azure, AWS, GCP and Infrastructure servers - Support and troubleshoot follow by standard operation procedure and provide support escalation to higher support team. - Resolve complex user problems and...

Perform the operations, testing, installation, maintenance and operation of Work Force Service Management (WFMS) for field team so as to ensure proper systems is in place within the agreed timeframe, meeting business needs and user requirement. - Perform the operations, testing, installation, maintenance and operation of TM CRM SIEBEL so as to Ensure proper...

**DUTIES AND RESPONSIBILITIES：** 2. Diagnosing issues with computer software, peripherals, and hardware. 3. Running software diagnostic tools and physically inspecting hardware systems. 4. Help with troubleshooting hardware and software 5. Installing and configuring computer hardware, software, systems, networks, printers and scanners 6. Monitoring...

a. Providing IT-managed desktop support services including timely resolution of IT desktop related incidents. b. Perform 1st level line IT support and troubleshooting services (for notebook, desktop, telecommunications and network services related problems) to CLIENT. c. To be the key team to centralize all general call logging, status...

a. Providing IT-managed desktop support services including timely resolution of IT desktop related incidents. b. Perform 1st level line IT support and troubleshooting services (for notebook, desktop, telecommunications and network services related problems) to CLIENT. c. To be the key team to centralize all general call logging, status...

Working Hour - Regular Hours - Monday - Friday- Business Area - Operations- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Monitor & ensure all HelpDesk requests are promptly attended as per SLA - Prepare HelpDesk management reports and analysis of the data captured - To review and improve process automation. To improvise the...

**Account Helpdesk Agent** **Are you ready to join the workspace transformation?** Leading a transformation requires talent, energy, focus and commitment - that’s why we’re looking for entrepreneurial people who are full of fantastic ideas and have the energy to turn them into reality. If that sounds like you read below to find out more! **Job...

**Position ** : IT Helpdesk (System Administrator) **Salary ** : RM 2,600 - RM 3,400 : RM 100 Monthly Transportation : RM 200 KPI’s (Based on quarterly performance) **Location ** : Bangsar South, KL **Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate based on...

**Position ** : IT Helpdesk (System Administrator) **Salary ** : RM 2,600 - RM 3,400 : RM 100 Monthly Transportation : RM 200 KPI’s (Based on quarterly performance) **Location ** : Bangsar South, KL **Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate based on...

Job Summary We are looking for a friendly, well-spoken Fundraising Specialist Intern to assist our company in expanding our customer base. The sales development representative's responsibilities include generating potential leads, preparing presentation material and connecting customers with the right salesperson. To be a successful sales development...

Kindly find below details and JD for Service Desk Analyst role **Position**: Service Desk Analyst **Work Location**: Cyberjaya, Selangor Malaysia **Job Type**: Contract (Extendable) Language - English Skill set & Experience. - General - Experience of working in a large customer focused environment. - At least 1 years' experience in a customer service...

**We’re looking for a Fundraising Specialist.** **Your Responsibilities** - Build relationships with donors and provide excellent charity value and campaigns - Present charities we support to potential donors - Meet or exceed sales targets and revenue goals - Work collaboratively with other team members to achieve fundraising objectives - Maintain...

**We’re looking for a Fundraising Specialist.** **Your Responsibilities** - Build relationships with donors and provide excellent charity value and campaigns - Present charities we support to potential donors - Meet or exceed sales targets and revenue goals - Work collaboratively with other team members to achieve fundraising objectives - Maintain...

**KEY RESPONSIBILITIES** - Respond to requests for technical assistance in person via phone, electronically. - Research questions using available information resources. - Follow standard Helpdesk procedures. - Advise user on appropriate action. - Log all help desk interactions. - Prepare activity reports - Administer help desk software. - Respond and resolve...

**Position ** : IT Helpdesk (System Administrator) **Salary ** : RM 2,600 - RM 3,400 : RM 100 Monthly Transportation : RM 200 KPI’s (Based on quarterly performance) **Location ** : Bangsar South, KL **Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate based on...

**Position ** : IT Helpdesk (System Administrator) **Salary ** : RM 2,600 - RM 3,400 : RM 100 Monthly Transportation : RM 200 KPI’s (Based on quarterly performance) **Location ** : Bangsar South, KL **Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate based on...

**About Agoda** Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity,...

**The Position**: We are looking to hire a jovial and energetic Software Support Specialist which in charge to support all client enquiries referring to HR payroll software related matters. The respective employees are accountable for being proactive and alert to maintain and support our company's production progress. **Main Responsibilities** - Provide...