Rta Helpdesk Specialist

**Requirements**: - Excellent written and oral communication skills in English. - Mandarin language is an added advantage. - Possess at least a Bachelor's Degree in Computer Science or relevant fields - Prior working experience as a Customer Support Executive, Customer Support Specialist, or Customer Service Executive is preferred. - Outbound call center...

As an IT specialist, you will be responsible for supporting QCP’s IT infrastructure and operations as well as business continuity controls on-premise and on cloud. You will work closely with cross-functional teams across IT and business to create and drive solutions to effectively address cyber security and business continuity risks, build trust, improve...

o Undertake Speech and Language Therapy based assessments with children, young people and families, specifically including but not limited to New Reynell Developmental Language Scales, Peabody Picture Vocabulary Test, CELF-5, and Diagnostic Evaluation of Articulation and Phonology. o Design, evaluate and assist in the implementation of evidence-based Speech...

**CUSTOMER SERVICE** MYR 2,000.00 CHERAS, KUALA LUMPUR **Job Summary**: - We are looking for a qualified Helpdesk Administrator to lead our Helpdesk Team. You will be responsible to manage & improve our Helpdesk Operation as well as the Helpdesk System to provide excellent customer service and resolve all technical issues.**Duties and...

**CUSTOMER SERVICE** MYR 2,200.00 CHERAS, KUALA LUMPUR **Job Summary**: - We are looking for a qualified Helpdesk Administrator to lead our Helpdesk Team. You will be responsible to manage & improve our Helpdesk Operation as well as the Helpdesk System to provide excellent customer service and resolve all technical issues.**Duties and...

Established in 2017, QCP is one of the first digital asset trading firms in Singapore, with a vision to partner the next generation of investors to unlock institutional opportunities in digital assets. QCP brings to clients deep expertise gained from thriving through multiple market cycles. A global market maker in digital asset derivatives with a vast...

**The Position**: We are looking to hire a jovial and energetic Software Support Specialist which in charge to support all client enquiries referring to HR payroll software related matters. The respective employees are accountable for being proactive and alert to maintain and support our company's production progress. **Main Responsibilities** - Provide...

We are seeking a highly skilled Desktop Support Specialist to join our dynamic team at Cartrack. The successful candidate will be responsible for ensuring the optimal functioning of our IT infrastructure, providing top-notch support to end-users, and maintaining a high level of customer satisfaction.Main Responsibilities:Proactively maintain branch...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS** Would you like to become part of the world’s most international company? A company that pioneered cross-border express delivery in 1969 and it is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people...

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Job title CS Specialist, FSS Purpose CS Specialist is part of the fss service helpdesk team. CS Specialist is responsible to attend to Service Now (SN) tickets within the specified SLA, resolve SN tickets (within...

**Responsibilities**: - Provide first-level technical support and troubleshooting assistance for users - encountering issues with the system. - Diagnose and resolve basic technical problems with the system, including login - issues, navigation problems, and basic functionality inquiries. - Document all support interactions and reported issues accurately and...

**Technology Specialist** Finance and Operations - “The people who are crazy enough to think they can change the world, are the ones who do.”- Steve Jobs Teach For Malaysia is an independent, not-for-profit organisation on a mission to empower our nation through education. We believe that a child’s education and future should not be determined by his...

Identify clients requirements and ensure they are answered or routed to the appropriate support area. - Provide operational support to clients by answering calls and online queries, analyze reported issues and offer appropriate advice and/or answers. - Keep and update reported issues and work closely with Technical Support team to assure quality customer...

**Customer Service - IT Role** Education: A diploma holder or higher is preferred. - **Speak, Read and Write in Mandarin is a MUST**_ Minimum of 1 year relevance working experience in a voice channel in customer service Communication skills: Excellent verbal and written communication skills are essential for a customer service representative. Customer...

Overview: STATEMENT: The GBS Account and Client Management Help Desk Agent, as part of the Thrive China hiring plan, will manage a customer-focused Help Desk offering top-quality front-line support to employees, external and internal customers related to GBS Finance and Human Resources functions. This transition is in line with the recent decision to move...

**Job description**: - Identify and diagnose issues and problems. - Categorize and record reported queries and provide solutions. - Ensure end-to-end service delivery for digital workplace devices and their enablement. - Advise users on the appropriate course of action. - Monitor issues from start to resolution. - Escalate, if needed, unresolved problems to...

**Primary Responsibilities**: - Troubleshoot basic computer related issues/problems. (Hardware, software, user access, etc.) - Prepare the test centers before they go Live for conducting Exams. - Keep self-updated on training, new initiatives and latest updates. - Actively work to meet/exceed the desired metrics/parameters. - Create and document cases as...

**Client Company**:Non - banking industry/MLM **Location**:Bandar Utama/ Bukit Jalil **Position**: Permanent - To implement and provide daily maintenance support of the network & infrastructure related equipment by analyzing requirement, resolving problems, installing hardware/software and supporting internal IT helpdesk. Backup & restore; IT Asset & User...

Job Summary- Underwrites and analyzes new and existing life business within delegated authority levels to achieve business goals and maximize customer experience.- Job Accountabilities - Key Accountabilities- Completes assignments of moderate to high complexity while working within delegated authority. - Provides technical underwriting support and guidance...

**Position Overview**: The L1.5 Technical Helpdesk Support Specialist at IEIT will provide advanced technical support for server and storage systems to on-site engineers. This role requires diagnosing complex technical issues, offering expert solutions, and ensuring that support services align with the standards outlined in IEIT's Service Level Agreements...