Technical Help Desk Support

**Position: Help Desk Support** **Location: Malaysia** **Contract: 6+ Months Extendable** - L1 IT helpdesk support users based in Malaysia. - Resources should be fluent in Chinese language. - 24X7 Support window. - Should know some technical support, would be good. - Should have knowledge of ticketing in customer support. **Job Type**:...

Job SummaryWe are seeking a highly organized and detail-oriented Help Desk Analyst to join our customer support team at SummitNext Technologies Sdn Bhd. As a Help Desk Analyst, you will be responsible for handling client inquiries and resolving technical issues in a timely and efficient manner.Key Responsibilities:Respond to client inquiries and resolve...

You're joining a team of exceptional leaders and individuals who strive for growth and improvement across our business. The information team plays a crucial role in the success of our organization, and you've got a passion for ensuring both our business and customers are protected by creating and improving world-class programs and products.Job...

ResponsibilitiesThis Help Desk Consultant position offers an exciting opportunity to join our team at MindPec Solutions as a Customer Support Advisor. Key responsibilities include handling customer inquiries, resolving issues, and providing solutions in a timely and professional manner.You will also be responsible for identifying opportunities to improve...

As a Technical Service Representative at Quantum, you'll be the go-to expert for our customers' technical needs. With your passion for delivering top-notch support, you'll ensure seamless experiences for our customers and contribute to the growth and success of our organization.Key Job Responsibilities:Provide technical assistance via phone, chat, or email...

Overview: STATEMENT: The GBS Account and Client Management Help Desk Agent, as part of the Thrive China hiring plan, will manage a customer-focused Help Desk offering top-quality front-line support to employees, external and internal customers related to GBS Finance and Human Resources functions. This transition is in line with the recent decision to move...

Immediately Hiring August and September Intake!! Help Desk Assistant (Range income RM 3800- RM4300) **Benefits**: - Allowance RM500 *Company Trip Job Details - providing users of technology with support and services Requirement - 2 years working experience in related field - 25 years old and above - Can start working immediately - Fluent in Malay and...

A Help Desk Professional is needed at Telecontinent to provide excellent customer service and support. The successful candidate will handle inbound calls, respond to emails, and resolve customer issues efficiently.Responsibilities:Deal directly with customers via inbound calls and email enquiriesRecords & answers to customer inquiriesObtain any relevant...

**Key Accountabilities**: - **Technical Capability**. Works under supervision, supporting standard technical queries related to a single product/small set of products (e.g. Microsoft products, operating system, basic networking, PCs). - **Business Awareness**. Develops an understanding of customer’s environment and service delivery requirements to enable...

**D**UTIES AND **R**ESPONSIBILITIES**: The Help Desk team will provide two (2) primary functions: **1. Support End User Windows 10 Migrations** - Team will provide remote guidance for end user migration of Customer Laptops and Desktops, Virtual Desktops - Help Desk Role for Physical System i. Kickstart physical remote Laptops and Desktops ii. Enabling the...

Job Responsibilities - Resolve help desk issues including troubleshooting hardware and software issues. - Develop and documents checklists as knowledge for stake holders reference. - Recommend procedures and controls for problem prevention. - Support multiple platforms including desktops, laptops, mobile devices and Audio Video equipment. - Provide L1 & L2...

Full Job Description An IT Help Desk Technician is responsible for providing technical support and assistance. They interact with customers by phone or in-person to resolve their computer problems related to software and hardware issues to help them get back up running smoothly again. We are looking for a competent Help desk technician to provide fast and...

Welcome to ABHIDI ENTERPRISES, where we strive to deliver exceptional customer experiences through process excellence.We are seeking an IT Process Specialist to join our team, contributing to our mission of providing top-notch service and support.**Primary Responsibilities**Offer first-line support for all applications, ensuring that user queries and issues...

Job OverviewGKash Sdn Bhd is seeking a highly skilled Technical Support Executive to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.

**Responsibilities**: - Effectively resolve Level 1 service desk technical queries as per deliverables outlined - Asking relevant questions to resolve typically known problems within required timescales - Ensure appropriate documentation of the interaction with the customer in the prescribed format - Ability to communicate clearly and able to provide...

Be part of a great team from a global companyJoin our global company and unlock limitless opportunities as you collaborate with a diverse and talented team. Together, we redefine success, inspire innovation, and create a world of endless possibilities.RoleProvide technical assistance and support to multiple clients, managing and prioritizing inquiries from...

WORK WITH US! Job Details: Position : Service Desk Agent (English Speaker) Working Hours : Shift Rotation (24/7 Operation) Working Location : KL Sentral Working Duration: 12 months contract with PERSOLKELLY (renewable based on performance) Remuneration : Basic up to RM4,000 with statutory contribution + RM300 shift allowance + insurance & leave...

What We're Looking ForWe are looking for an experienced and enthusiastic individual who can provide exceptional customer service and support. The ideal candidate will have:Diploma/Degree preferably in computer science, software engineering, or any IT-related course.1-2 years' experience working in customer support or customer success, technical support,...

**Job Role**: **Level 1.5 Analyst - Operations (Service Desk)** **Job Family**: **Technical Services** **Job Level**: **1** **Job Code**: **TS1** **Job Nº**: **40500103** - Are you a technically curious person looking for a good challenge in a fast-paced international IT Service Desk environment? We have an excellent opportunity for you if you are keen...

**Position: IT Support - L1 Service Desk** **Required**: - 1 - 2 years of experience in supporting enterprise technologies or equivalent - Customer service experience - intermediate knowledge skills of L1 service desk support/ L1 Technical Support - Microsoft Office Apps, Snow ticketing tools - Education Level - Diploma or higher or equivalent experience -...