Helpdesk Operations Specialist

Job DescriptionThe Helpdesk Support Specialist will play a critical role in delivering exceptional customer experiences and ensuring seamless support operations.ResponsibilitiesWork a 24 x 7 shift rotation, providing customer support and resolving service requests.Collaborate with internal teams to identify and resolve technical issues.Communicate...

We are seeking an experienced Helpdesk Operations Coordinator to join our team in Malaysia. As a critical member of our service team, you will be responsible for managing the helpdesk, ensuring that all requests from customers are handled promptly and effectively.To achieve this, you will work closely with internal and external stakeholders, collaborating...

Overview:Different Technologies Pty Ltd is at the forefront of digitalising the agri-commodities supply chain across the globe. Our company brings together the future of commodities trading and cutting-edge technology to create a data-enriched ecosystem.As a Helpdesk Operations professional, you will play a vital role in ensuring seamless technical support...

Key ResponsibilitiesOversee the Helpdesk ticketing system, ensuring efficient ticket routing, prioritization, resolution, and tracking in line with business processes.Analyse trends, identify root causes of recurring issues, and work with internal teams to develop proactive solutions.Develop and implement processes and procedures that optimize Helpdesk...

Job OverviewBID Operations is seeking a skilled and organized Financial Operations Specialist to support the processing of withdrawal payments with third-party Payment Service Providers (PSPs). The successful candidate will possess strong analytical skills, attention to detail, and excellent communication abilities.Key ResponsibilitiesProcess withdrawal...

BID Operations is seeking a highly organized and detail-oriented Sales Operations Associate to join our team.Key Responsibilities:Documentation Management:Manage and organize sales-related documents, ensuring they are easily accessible and stored correctly.Implement checklists and standard operating procedures to maintain operational efficiency.Regularly...

At ADP, Inc., we are seeking a highly skilled Product Support Specialist to join our team in Malaysia. As a key member of our service team, you will play a crucial role in enabling our clients to be more effective employers by identifying, defining, and assessing their needs.Your primary responsibility will be to manage the helpdesk, assigning tickets to the...

Job Description:The Product Management Specialist role is responsible for leading the team in a paradigm shift to the bank's business offering where new differentiated products are created and offered as first in the market/industry. This includes spearheading product design for new products, infrastructure & systems, from concept generation, mock-up and...

About Different Technologies Pty Ltd:We are a leading provider of innovative solutions for the agri-commodities supply chain. Our mission is to create a data-enriched and technology-powered ecosystem that enables deeper analysis and targeted interventions.At our company, we use technology to enable data transparency and strengthen trust. We provide industry...

About Shiji GroupWe provide big data solutions to various industries worldwide. Our expertise lies in offering cutting-edge IT solutions and data platforms to drive business growth.Job SummaryThis position requires an experienced professional to oversee the company's IT infrastructure, ensuring seamless operations and high levels of availability. The...

We are looking for a skilled Service Desk Support Specialist to join our team at the Regional Hub / Shared Services Centre in Kuala Lumpur. As a member of our team, you will be responsible for providing first-level technical support to end-users and ensuring the smooth operation of IT services.Your ResponsibilitiesInvestigate incoming IT-related incident...

The Hyva Group is a leading provider of innovative transport solutions. We are looking for a skilled Service Desk Support Specialist to join our team at the Regional Hub / Shared Services Centre in Kuala Lumpur.About This OpportunityThis role offers the chance to work collaboratively with various stakeholders across the business, including Global functions...

Job Description:We are seeking a skilled Helpdesk Operations professional to join our team. As a member of our team, you will be responsible for ensuring smooth operations of technical helpdesk services, handling complex incidents and providing support to our customers.Responsibilities:Handle daily usage of Helpdesk ticketing system, ensuring efficient...

About the RoleAgridence Pte. Ltd. is seeking a skilled Helpdesk Operations professional to join our team. As a key member of our IT department, you will be responsible for delivering exceptional customer service and resolving technical issues efficiently.The ideal candidate will have a proven track record of building and developing high-performing teams,...

Company OverviewHyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company's commitment to development, production, marketing, and distribution of components used in hydraulic loading and unloading systems on trucks and trailers has enabled its...

**About the Role:**At Hong Leong Bank, we're seeking a skilled Operations Management Specialist to manage the day-to-day activities of our branch operations. As an Operations Management Specialist, you'll be responsible for overseeing financial transaction processing, staff capacity planning, and ensuring compliance with bank's internal control and...

Operational Reliability SpecialistThe Operational Reliability Specialist is responsible for ensuring the operational reliability and safety compliance of electrical systems, instrumentation, and ICSS. This includes developing and implementing strategies for enhancing the reliability and efficiency of ICET systems, leading and managing the ICET team, and...

BIGO WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaOperational SpecialistWe're seeking an Agency Operations Specialist to support our business and drive a strategic approach to achieving key business outcomes.Main Responsibilities:Responsible for conducting the recruitment of new agencies and new hosts via all types of channels and...

Operational Excellence SpecialistThe Operational Excellence Specialist will be responsible for driving process improvements and optimizing operational efficiencies across the AMEA region.Key Responsibilities:Identify opportunities for process improvement and innovation, contributing ideas and recommendations to support program objectives.Collaborate with...

At 3C Deutschland GmbH, we are looking for a skilled Digital Operations Specialist to join our team. As a Digital Operations Specialist, you will play a critical role in planning, implementing, and monitoring digital marketing campaigns across various platforms.You will work closely with the marketing and creative teams to ensure that campaigns align with...