Technical Helpdesk Associate
3 days ago
We are looking for a skilled Service Desk Support Specialist to join our team at the Regional Hub / Shared Services Centre in Kuala Lumpur. As a member of our team, you will be responsible for providing first-level technical support to end-users and ensuring the smooth operation of IT services.
Your Responsibilities- Investigate incoming IT-related incident tickets
- Fulfill IT-related service requests
- Support users via various communication channels
- Create and update knowledge base articles
You will work collaboratively with various stakeholders across the business, including Global functions teams in the Netherlands and other parts of the world.
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Technical Helpdesk Manager
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Agridence Pte. Ltd. Full timeKey ResponsibilitiesOversee the Helpdesk ticketing system, ensuring efficient ticket routing, prioritization, resolution, and tracking in line with business processes.Analyse trends, identify root causes of recurring issues, and work with internal teams to develop proactive solutions.Develop and implement processes and procedures that optimize Helpdesk...
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Helpdesk Operations Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Agridence Pte. Ltd. Full timeJob SummaryThe Helpdesk Operations role at Agridence Pte. Ltd. involves ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing exceptional customer support.This role requires strong analytical and problem-solving skills, with a focus on root cause analysis and proactive solutions. The incumbent must possess...
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Helpdesk Operations Manager
16 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia WORQ Enterprise Full timeAbout the RoleWe are seeking a highly skilled and organized Helpdesk Operations Manager to join our team at WORQ Enterprise. As a key member of our operations department, you will be responsible for providing exceptional customer service to our members, resolving technical issues, and improving our overall helpdesk operations.Main Responsibilities:Process...
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Helpdesk Operations Coordinator
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ADP, Inc. Full timeWe are seeking an experienced Helpdesk Operations Coordinator to join our team in Malaysia. As a critical member of our service team, you will be responsible for managing the helpdesk, ensuring that all requests from customers are handled promptly and effectively.To achieve this, you will work closely with internal and external stakeholders, collaborating...
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Helpdesk Operations Coordinator
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Different Technologies Pty Ltd. Full timeOverview:Different Technologies Pty Ltd is at the forefront of digitalising the agri-commodities supply chain across the globe. Our company brings together the future of commodities trading and cutting-edge technology to create a data-enriched ecosystem.As a Helpdesk Operations professional, you will play a vital role in ensuring seamless technical support...
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Helpdesk Operations Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TNS Inc. Full timeJob DescriptionThe Helpdesk Support Specialist will play a critical role in delivering exceptional customer experiences and ensuring seamless support operations.ResponsibilitiesWork a 24 x 7 shift rotation, providing customer support and resolving service requests.Collaborate with internal teams to identify and resolve technical issues.Communicate...
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Technical Support Associate
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TNS Inc. Full timeCompany OverviewTNS Inc. is a leading provider of technology solutions for the payment industry.About the JobWe are seeking a highly motivated and customer-focused Helpdesk Support Specialist to join our team.The successful candidate will be part of a dynamic support team providing first line support across our product portfolios, including TNS Accept,...
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Technical Service Engineer
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ADP, Inc. Full timeWe are seeking an experienced Technical Service Engineer to join our team in Malaysia. As a critical member of our service team, you will be responsible for managing the helpdesk, ensuring that all requests from customers are handled promptly and effectively.To achieve this, you will work closely with internal and external stakeholders, collaborating...
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Technical Support Specialist
16 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia WORQ Enterprise Full timeJob DescriptionWe are seeking a highly skilled and organized Technical Support Specialist to join our team at WORQ Enterprise. As a key member of our operations department, you will be responsible for providing exceptional customer service to our members, resolving technical issues, and improving our overall helpdesk operations.Main Responsibilities:Process...
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Technical Support Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Different Technologies Pty Ltd. Full timeAbout Different Technologies Pty Ltd:We are a leading provider of innovative solutions for the agri-commodities supply chain. Our mission is to create a data-enriched and technology-powered ecosystem that enables deeper analysis and targeted interventions.At our company, we use technology to enable data transparency and strengthen trust. We provide industry...
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Customer Service Technical Expert
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Agridence Pte. Ltd. Full timeRequirementsPossess a strong understanding of IT service management principles.Maintain a working knowledge of various software and hardware systems commonly used within the organization.Effectively troubleshoot and diagnose technical issues, escalating complex problems to the appropriate teams for resolution.We are looking for a motivated and experienced...
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Payment Processing Associate
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tungsten Automation Corporation Full timeWe are seeking a Payment Processing Associate to join our team at Tungsten Automation. In this role, you will be responsible for processing payments, managing vendor relationships, and ensuring compliance with payment supporting documents.The ideal candidate will have strong analytical skills, attention to detail, and the ability to work well in a team...
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IT Support Team Lead
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Agridence Pte. Ltd. Full timeAbout the RoleAgridence Pte. Ltd. is seeking a skilled Helpdesk Operations professional to join our team. As a key member of our IT department, you will be responsible for delivering exceptional customer service and resolving technical issues efficiently.The ideal candidate will have a proven track record of building and developing high-performing teams,...
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Customer Support Executive
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Different Technologies Pty Ltd. Full timeJob Description:We are seeking a skilled Helpdesk Operations professional to join our team. As a member of our team, you will be responsible for ensuring smooth operations of technical helpdesk services, handling complex incidents and providing support to our customers.Responsibilities:Handle daily usage of Helpdesk ticketing system, ensuring efficient...
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IT Service Desk Analyst
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Different Technologies Pty Ltd. Full timeAbout Us:We are Different Technologies Pty Ltd, a company that uses technology to enable data transparency and strengthen trust. Our mission is to create a data-enriched and technology-powered ecosystem that enables deeper analysis and targeted interventions.The Helpdesk Operations role is a critical part of our team, responsible for ensuring smooth...
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Product Support Team Lead
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ADP Full timeAbout the RoleThe successful candidate will be responsible for managing the helpdesk for SEA countries (SG, PH, MY), assigning tickets to the team and monitoring closure as per SLA.You will be working closely with the GPT team to ensure smooth releases in the production environment.Key Requirements:At least 4-6 years of experience in technical support and...
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Technical Support Executive
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TabSquare Full timeDirect message the job poster from TabSquare.AITabSquare is bringing together the power of digital technology, fintech and artificial intelligence to completely transform the way customers dine at a restaurant. With a completely personalized dining, super seamless and convenient experience for the customers while significantly improving the operational...
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Kuala Lumpur, Kuala Lumpur, Malaysia Novozymes AS, part of Novonesis Group Full timeTechnical Services Associate - Grain Processing & BiofuelLocation: Kuala LumpurTime Type: Full timePosted On: Posted YesterdayEnd Date: May 30, 2025 (30+ days left to apply)Job Requisition ID: JR104589Are you ready for a new beginning?We need your talent, knowledge, and dedication to better our world with biology.In this role, you will make an impact...
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Technical Support Associate
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia GKash Sdn Bhd Full timeAbout the RoleWe are looking for a talented individual with strong technical skills and excellent communication abilities to fill the position of Technical Support Executive at GKash Sdn Bhd. The successful candidate will have prior experience in tech support or a similar role.
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IT Service Desk Representative
16 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia WORQ Enterprise Full timeAbout the JobWe are seeking a highly skilled and organized IT Service Desk Representative to join our team at WORQ Enterprise. As a key member of our operations department, you will be responsible for providing exceptional customer service to our members, resolving technical issues, and improving our overall helpdesk operations.Main Responsibilities:Process...