Technical Helpdesk Manager

Job SummaryThe Helpdesk Operations role at Agridence Pte. Ltd. involves ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing exceptional customer support.This role requires strong analytical and problem-solving skills, with a focus on root cause analysis and proactive solutions. The incumbent must possess...

We are seeking an experienced Helpdesk Operations Coordinator to join our team in Malaysia. As a critical member of our service team, you will be responsible for managing the helpdesk, ensuring that all requests from customers are handled promptly and effectively.To achieve this, you will work closely with internal and external stakeholders, collaborating...

Overview:Different Technologies Pty Ltd is at the forefront of digitalising the agri-commodities supply chain across the globe. Our company brings together the future of commodities trading and cutting-edge technology to create a data-enriched ecosystem.As a Helpdesk Operations professional, you will play a vital role in ensuring seamless technical support...

About the Role\We are seeking a highly motivated and organized individual to join our team as an IT Helpdesk Support. In this role, you will be responsible for providing exceptional support to our customers, resolving technical issues, and maintaining accurate records.\\Responsibilities\\Respond to customer inquiries and resolve technical issues in a timely...

Job DescriptionThe Helpdesk Support Specialist will play a critical role in delivering exceptional customer experiences and ensuring seamless support operations.ResponsibilitiesWork a 24 x 7 shift rotation, providing customer support and resolving service requests.Collaborate with internal teams to identify and resolve technical issues.Communicate...

We are seeking an experienced Technical Service Engineer to join our team in Malaysia. As a critical member of our service team, you will be responsible for managing the helpdesk, ensuring that all requests from customers are handled promptly and effectively.To achieve this, you will work closely with internal and external stakeholders, collaborating...

RequirementsPossess a strong understanding of IT service management principles.Maintain a working knowledge of various software and hardware systems commonly used within the organization.Effectively troubleshoot and diagnose technical issues, escalating complex problems to the appropriate teams for resolution.We are looking for a motivated and experienced...

About Different Technologies Pty Ltd:We are a leading provider of innovative solutions for the agri-commodities supply chain. Our mission is to create a data-enriched and technology-powered ecosystem that enables deeper analysis and targeted interventions.At our company, we use technology to enable data transparency and strengthen trust. We provide industry...

We are looking for a skilled Service Desk Support Specialist to join our team at the Regional Hub / Shared Services Centre in Kuala Lumpur. As a member of our team, you will be responsible for providing first-level technical support to end-users and ensuring the smooth operation of IT services.Your ResponsibilitiesInvestigate incoming IT-related incident...

Job Description\Qinetics Solutions Sdn Bhd is looking for a skilled IT Helpdesk Support to join our team. The successful candidate will be responsible for managing tickets, escalating issues, compiling reports, and communicating with customers.\\Main Responsibilities\\Manage and respond to customer inquiries in a professional and timely manner.\Elevate...

Company OverviewTNS Inc. is a leading provider of technology solutions for the payment industry.About the JobWe are seeking a highly motivated and customer-focused Helpdesk Support Specialist to join our team.The successful candidate will be part of a dynamic support team providing first line support across our product portfolios, including TNS Accept,...

We are seeking a highly skilled Customer Success Manager to join our team in Malaysia. As a key member of our service team, you will play a crucial role in enabling our clients to be more effective employers by identifying, defining, and assessing their needs.Your primary responsibility will be to manage the helpdesk, assigning tickets to the team and...

About the RoleAgridence Pte. Ltd. is seeking a skilled Helpdesk Operations professional to join our team. As a key member of our IT department, you will be responsible for delivering exceptional customer service and resolving technical issues efficiently.The ideal candidate will have a proven track record of building and developing high-performing teams,...

About the RoleThe successful candidate will be responsible for managing the helpdesk for SEA countries (SG, PH, MY), assigning tickets to the team and monitoring closure as per SLA.You will be working closely with the GPT team to ensure smooth releases in the production environment.Key Requirements:At least 4-6 years of experience in technical support and...

Job Description:We are seeking a skilled Helpdesk Operations professional to join our team. As a member of our team, you will be responsible for ensuring smooth operations of technical helpdesk services, handling complex incidents and providing support to our customers.Responsibilities:Handle daily usage of Helpdesk ticketing system, ensuring efficient...

About Us:We are Different Technologies Pty Ltd, a company that uses technology to enable data transparency and strengthen trust. Our mission is to create a data-enriched and technology-powered ecosystem that enables deeper analysis and targeted interventions.The Helpdesk Operations role is a critical part of our team, responsible for ensuring smooth...

About Shiji GroupWe provide big data solutions to various industries worldwide. Our expertise lies in offering cutting-edge IT solutions and data platforms to drive business growth.Job SummaryThis position requires an experienced professional to oversee the company's IT infrastructure, ensuring seamless operations and high levels of availability. The...

About Shiji GroupWe are a multinational company specializing in big data solutions and IT services. Our goal is to offer innovative technologies that meet the unique needs of each client.Job RequirementsThis role involves maintaining and enhancing the company's IT infrastructure, ensuring it operates efficiently and reliably. We seek a highly skilled...

At ADP, Inc., we are seeking a highly skilled Product Support Specialist to join our team in Malaysia. As a key member of our service team, you will play a crucial role in enabling our clients to be more effective employers by identifying, defining, and assessing their needs.Your primary responsibility will be to manage the helpdesk, assigning tickets to the...

At ABHIDI ENTERPRISES, we value innovation and excellence in every aspect of our business, including our customer service.We seek a talented IT Process Specialist to join our team, driving process improvement and delivering exceptional customer experiences.**Key Accountabilities**Provide L1 support for all applications, ensuring that user queries and issues...