Helpdesk Assistant

Overview:Different Technologies Pty Ltd is at the forefront of digitalising the agri-commodities supply chain across the globe. Our company brings together the future of commodities trading and cutting-edge technology to create a data-enriched ecosystem.As a Helpdesk Operations professional, you will play a vital role in ensuring seamless technical support...

Job Description:We are seeking a skilled Helpdesk Operations professional to join our team. As a member of our team, you will be responsible for ensuring smooth operations of technical helpdesk services, handling complex incidents and providing support to our customers.Responsibilities:Handle daily usage of Helpdesk ticketing system, ensuring efficient...

About Different Technologies Pty Ltd:We are a leading provider of innovative solutions for the agri-commodities supply chain. Our mission is to create a data-enriched and technology-powered ecosystem that enables deeper analysis and targeted interventions.At our company, we use technology to enable data transparency and strengthen trust. We provide industry...

We are seeking a Payment Processing Associate to join our team at Tungsten Automation. In this role, you will be responsible for processing payments, managing vendor relationships, and ensuring compliance with payment supporting documents.The ideal candidate will have strong analytical skills, attention to detail, and the ability to work well in a team...

Tungsten Automation is looking for a Vendor Maintenance Expert to handle vendor relationships and manage accounts payable processes. In this role, you will be responsible for creating and managing vendors, setting up vendor templates, and ensuring compliance with payment supporting documents.The ideal candidate will have strong organizational skills,...

We are seeking a Financial Process Coordinator to join our team at Tungsten Automation. In this role, you will be responsible for managing accounts payable records and files, new vendor creation, vendor management in NetSuite, and more.The ideal candidate will have excellent communication skills, attention to detail, and the ability to work well in a...

Job Description:The Product Management Specialist role is responsible for leading the team in a paradigm shift to the bank's business offering where new differentiated products are created and offered as first in the market/industry. This includes spearheading product design for new products, infrastructure & systems, from concept generation, mock-up and...

About Shiji GroupWe are a leading provider of big data solutions to the hotel, food service and retail industries. With a strong presence in China and international markets, we offer innovative IT solutions and data platform services.Job OverviewThis role is responsible for maintaining the company's IT infrastructure, ensuring high availability and...

Company OverviewHyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company's commitment to development, production, marketing, and distribution of components used in hydraulic loading and unloading systems on trucks and trailers has enabled its...

Tungsten Automation seeks an experienced Accounts Specialist to process payments in accordance with our Policy & Procedures. This role works closely with the entire accounting team and reports to the Regional Assistant Controller.This opportunity will appeal to someone who thrives in a fast-paced, growing company and enjoys the challenges of developing a...

Direct message the job poster from TabSquare.AITabSquare is bringing together the power of digital technology, fintech and artificial intelligence to completely transform the way customers dine at a restaurant. With a completely personalized dining, super seamless and convenient experience for the customers while significantly improving the operational...

QUALIFICATION REQUIRED (In terms of education, training, skills or experience) - Bachelor in Information Technology (Information System) or above. - Required language(s): Bahasa Malaysia, Bahasa English or other dialects. - Fresh graduate or 1 year of working experience in the related field is required. - Ability to analyze & understand basic project scopes...

**KEY RESPONSIBILITIES** - Respond to requests for technical assistance in person via phone, electronically. - Research questions using available information resources. - Follow standard Helpdesk procedures. - Advise user on appropriate action. - Log all help desk interactions. - Prepare activity reports - Administer help desk software. - Respond and resolve...

**DUTIES AND RESPONSIBILITIES：** 2. Diagnosing issues with computer software, peripherals, and hardware. 3. Running software diagnostic tools and physically inspecting hardware systems. 4. Help with troubleshooting hardware and software 5. Installing and configuring computer hardware, software, systems, networks, printers and scanners 6. Monitoring...

1) Main role to assist welcome call handling (calling will be done by call centre) 2) Handling of welcome call listing with data sorting, dedupe, filtering before sharing with call centre 3) Follow up the welcome call status with call centre 4) Escalation of observation to bank partners, if necessary 5) Attend to welcome call request raised by bank...

**Our client is International Banking Industry.** - The Technology Service Desk acts as a 1st Level of support in relation to the required services within the Service Management environment. - The Technology Service Analyst role supports the respective functional teams and provides expertise and assistance to ensure effective services are provided by Service...

COMPANY DESCRIPTION Bureau Veritas is a recognized world leader in testing, inspection and certification services (TIC). DESIGNATION : Siebel Helpdesk Analyst - Junior Consultant RESPONSIBILITIES - Siebel Functional Support: - Investigation of production issues (queries, data analysis, error reproducing) and: - assistance to global key users and...

**Req ID**: 177459 We are currently seeking a IT Helpdesk Support - Japanese Speaking to join our team in kuala lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY). - Record, Update and Escalate Support issues to the next level in a timely manner. - Support all IT onboarding activities for end-users - Work with our internal IT Teams on system...

**Job Summary** - Responsible to execute, monitor and ensure all users’ tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. - Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable...

**Job Summary** - Responsible to execute, monitor and ensure all users’ tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. - Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable...

**Job Summary** - Responsible to execute, monitor and ensure all users’ tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. - Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable...

**Job Summary** - Responsible to execute, monitor and ensure all users’ tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. - Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable...

The Technology Support Executive will be responsible for conducting routine hardware and software maintenance/audits, providing first-level helpdesk support including: 1. Efficiently resolve helpdesk tickets and provide prompt assistance to users as per SLA. 2. Regularly perform preventative maintenance on all systems, hardware, and peripherals. 3. Deliver...

As a **Customer Service Officer**, you are responsible to: Welcoming residents upon entrance - Handle walk-in and call-in enquiries at reception counter - Assist in operations of the building - Handle registration counter / helpdesk - Assist in distribution of letters / circulars **Requirements**: - 1-2 years' experience in relevant customer service role -...

JLL supports the Whole You, personally and professionally. Responsible in managing the M&E systems and ensure the effectiveness of overall planned preventive maintenance program. Assist the Site Facilities Manager in providing site facility management (operation & Maintenance), HSE management, procurement & vendor management, Helpdesk team Management and...

About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...

Trouble shooting and technical support - Assist and resolve any questions or concern raised by clients/ customer **Location**:Centrepoint South, Mid Valley **Requirement**: - Minimum 1 year contact center/ customer service experience - Minimum qualification SPM/ Diploma Level - Good communication skill in English/ Mandarin/ Bahasa...

_Hybrid role - 2 weeks work from home, 2 weeks work from office_ - Answer inbound calls from Hong Kong and Macau users and record any issue to proceed with relevant action. - Provide technical support and assistance to end-users - Identify issue urgency and escalate to appropriate group. - Troubleshooting issue through remoting tools and verbal...

As a **Customer Service Officer**, you are responsible to: Welcoming residents upon entrance - Handle walk-in and call-in enquiries at reception counter - Assist in operations of the building - Handle registration counter / helpdesk - Assist in distribution of letters / circulars **Requirements**: - 1-2 years' experience in relevant customer service role -...

To answer and record all incoming calls and make outgoing calls related to Call Centre tasks to ensure all calls are attended and referred to the respective section. - To forward customer's complaint and enquiries to the person in charge through Customer Service Form from the Helpdesk System and follow up on the action or response taken. - Coordinate and set...

**Job Description Summary** This is an entry level administrative role that supports the smooth operation of the service desk function. This role involves tasks such as coordinating service requests, assisting the client service desk team, and maintaining documentation and records to support efficient incident resolution and service delivery. **Key...