Customer Success Manager
2 days ago
We are seeking a highly skilled Customer Success Manager to join our team in Malaysia. As a key member of our service team, you will play a crucial role in enabling our clients to be more effective employers by identifying, defining, and assessing their needs.
Your primary responsibility will be to manage the helpdesk, assigning tickets to the team and monitoring closure as per SLA for Malaysia. You will also ensure that all requests from customers are handled promptly and effectively, meeting agreed service levels. To achieve this, you will work closely with internal and external stakeholders, promoting a high degree of customer service for all support queries.
The ideal candidate will have at least 4-6 years of experience in technical support and helpdesk, with excellent problem-solving, coordination, and interpersonal skills. They will also be able to provide leadership in customer service and communication, targeting focused and result-driven outcomes.
In this role, you will have the opportunity to develop continuous customer loyalty and act as a single point of contact for all product-related queries. You will also collaborate effectively across multiple teams from different locations, working under time constraints to ensure deadlines are met.
We are looking for someone who is quick to pick up new knowledge and skills, particularly around Vista product features and functionalities. If you have a passion for helping others and are driven to deliver exceptional results, we encourage you to apply for this exciting opportunity.
-
Customer Success Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MVC Resources Full timeJob OverviewMVC Resources is seeking a highly motivated and experienced individual to join our team as a Customer Success Manager. This pivotal role is central to our belief that a dedicated, growth-focused team is the key to sustaining our momentum and achieving continuous success.Main ResponsibilitiesLead the end-to-end delivery of technical projects,...
-
Customer Success
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MVC Resources Full timeCustomer Success & Implementation SpecialistMVC Resources Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaCurrently, we are seeking a highly motivated and exceptional individual to join our team as a Customer Success & Implementation Specialist in Kuala Lumpur, Malaysia. This pivotal role is central to our belief that a dedicated, growth-focused...
-
Customer Success Manager
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Minacs Full timeCompany Overview:Minacs is a leading business process outsourcing company that provides innovative solutions to clients worldwide. Our team of experts helps businesses drive growth, improve efficiency, and enhance customer experiences.Sales and Success Role:We are seeking a highly skilled Sales and Success Representative to join our team. As a key member of...
-
Customer Success Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia JurisTech Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from JurisTechRecruitment Team Lead at Juris TechnologiesJurisTech has been building sophisticated enterprise-class software for the biggest banks and largest enterprises in Malaysia for over 20 years. Our agile and robust software has won international awards and we...
-
Customer Success Professional
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Veeam Full timeCustomer Success RepresentativeVeeam is a leading provider of data protection and ransomware recovery solutions. Our mission is to empower every organization to not just bounce back from a data outage or loss but bounce forward.We deliver a single solution for cloud, virtual, physical, SaaS, and Kubernetes environments that gives IT and security leaders...
-
Customer Success Coordinator
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Mi 10Por Full timeAt Mi 10Por, we are seeking a highly skilled Customer Success Coordinator to join our team. The ideal candidate will be able to identify the needs of both new and current customers in order to aid them in their success using our product.Key Responsibilities:Work closely with cross-functional teams to communicate with all stakeholders in customer...
-
Senior Manager of Customer Success
16 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ciena Corporation Full timeCiena Corporation is looking for a Senior Manager of Customer Success to join our team in the ASEAN region. As a key member of our sales team, you will be responsible for ensuring that our customers' needs are met and exceeded.You will work closely with our pre-sales and post-sales teams to achieve annual sales targets and other corporate objectives. You...
-
Customer Success Leader
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia StoreHub Full timeAbout the RoleWe are seeking a highly skilled Customer Success Leader to join our team at StoreHub.The ideal candidate will have experience in customer success, account management, or retail operations and be able to drive business growth through strategic partnerships and relationships.This is a full-time role that requires strong communication and...
-
Customer Success Advocate
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SiteMinder Full timeAt SiteMinder, we value individual contributions to our success. We build diverse teams with unique voices, identities, backgrounds, experiences, and perspectives.We're a team of people who love technology, but know hoteliers just want simple solutions. Since 2006, we've been innovating our world-leading hotel commerce platform to help accommodation owners...
-
Customer Success Representative
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Veeam Full timeVeeam, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.The Veeam Data Platform delivers a...
-
APAC - Customer Success Manager
19 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Multiplier Technologies Pte. Ltd. Full timeCustomer Success Manager - APACMalaysia - RemoteWhat do we do?We're at the forefront of one of the most exciting evolutions of our generation - remote employment. No longer do employers have to hire limited to geographies, and no longer do employees have to worry about proximity to work and daily commutes. Today, companies can hire the best talent they can...
-
Customer Success Professional
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Veeam Full timeVeeam empowers organizations to achieve radical resilience through data security, recovery, and freedom for their hybrid cloud. As a Customer Success Representative, you will play a crucial role in renewing customer maintenance contracts, providing quotes directly to customers and/or their assigned channel partners. Your objective is to ensure the best...
-
Customer Success Representative
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Denave Full timeWe are looking for a Customer Success Representative to join our team at Denave. As an Inside Sales Representative, you will be responsible for building and maintaining strong relationships with existing and potential customers, providing exceptional customer service, and supporting sales efforts for our IT hardware products.Key Responsibilities:Customer...
-
Customer Success Executive
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bukku Accounting Full timeCustomer Success Executive (Accounting Software)Bukku is a well-funded and fast growing software company running the most-loved cloud accounting software currently being used by more than 10k SMEs in the country.We're looking for the right candidate to help take our customers' satisfaction to the next level; we want you to be part of the success story in...
-
Customer Success Representative
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Veeam Full timeCustomer Success Representative - Hong KongDate of publication: 20 March 2025Veeam, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.With Veeam, organizations achieve radical resilience through data security, data...
-
Customer Success Advisor
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SiteMinder Full timeAt SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
-
Customer Success Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hiredly X Full timeJob OverviewHiredly X is seeking a Customer Success Specialist to lead project delivery, enhance customer experience, and drive product adoption. This role involves collaboration with software development teams, architects, and engineers to define project scope, requirements, and deliverables.
-
Customer Success Supervisor
16 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Global Full timeAbout the Role:We are looking for a highly motivated CUSTOMER SUCCESS SUPERVISOR to join our team. As a key member of our Web Hosting - Technical Sales team, you will play a critical role in driving sales results and ensuring customer satisfaction.Key Responsibilities:Develop and implement strategies to drive sales growth and improve customer...
-
Customer Success Associate
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Datasafe Online Sdn Bhd Full timeWe are looking for a talented Inside Sales Specialist to join our team at Datasafe Online Sdn Bhd.About the PositionThis is a full-time on-site role located in Kuala Lumpur, and the successful candidate will be responsible for lead generation, customer satisfaction, effective communication, and providing exceptional customer service.Responsibilities:Develop...
-
Customer Success Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AI Rudder Full timeAI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analyzing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating...