Customer Success Supervisor

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Global Full time
About the Role:

We are looking for a highly motivated CUSTOMER SUCCESS SUPERVISOR to join our team. As a key member of our Web Hosting - Technical Sales team, you will play a critical role in driving sales results and ensuring customer satisfaction.

Key Responsibilities:
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Manage and motivate a team of sales professionals to achieve outstanding results.
  • Foster strong relationships with clients and internal stakeholders through effective communication and problem-solving skills.
  • Stay up-to-date with industry trends and competitor activity to maintain a competitive edge.
Requirements:

To succeed in this role, you will need:

  • A Bachelor's degree in a relevant field.
  • At least 2 years of experience in technical sales or a related field.
  • Proven track record of achieving sales targets and improving customer satisfaction.
  • Strong leadership and interpersonal skills, with the ability to build and maintain effective relationships.

  • Customer Success

    4 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia MVC Resources Full time

    Customer Success & Implementation SpecialistMVC Resources Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaCurrently, we are seeking a highly motivated and exceptional individual to join our team as a Customer Success & Implementation Specialist in Kuala Lumpur, Malaysia. This pivotal role is central to our belief that a dedicated, growth-focused...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Mi 10Por Full time

    At Mi 10Por, we are seeking a highly skilled Customer Success Coordinator to join our team. The ideal candidate will be able to identify the needs of both new and current customers in order to aid them in their success using our product.Key Responsibilities:Work closely with cross-functional teams to communicate with all stakeholders in customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MVC Resources Full time

    Job OverviewMVC Resources is seeking a highly motivated and experienced individual to join our team as a Customer Success Manager. This pivotal role is central to our belief that a dedicated, growth-focused team is the key to sustaining our momentum and achieving continuous success.Main ResponsibilitiesLead the end-to-end delivery of technical projects,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Staple Full time

    Staple is an AI software startup that helps enterprises automate document processing at scale, enabling companies to more efficiently digitize, reconcile data and access powerful analytics to optimize decision making.Staple's software can be deployed into multiple enterprise workflows, powered by our multi-language capability and our proprietary technology...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SiteMinder Full time

    At SiteMinder, we value individual contributions to our success. We build diverse teams with unique voices, identities, backgrounds, experiences, and perspectives.We're a team of people who love technology, but know hoteliers just want simple solutions. Since 2006, we've been innovating our world-leading hotel commerce platform to help accommodation owners...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Veeam Full time

    Veeam, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.The Veeam Data Platform delivers a...


  • Kuala Lumpur, Kuala Lumpur, Malaysia StoreHub Full time

    About the RoleWe are seeking a highly skilled Customer Success Leader to join our team at StoreHub.The ideal candidate will have experience in customer success, account management, or retail operations and be able to drive business growth through strategic partnerships and relationships.This is a full-time role that requires strong communication and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Reading Full time

    Customer Success Representative - English (4.5k)The primary function of a Customer Success Representative is to serve as the main point of contact for clients, providing exceptional support and ensuring their overall satisfaction with our services.This role requires strong communication skills, the ability to handle multiple tasks simultaneously, and a...

  • Customer Success Lead

    19 hours ago


    Kuala Lumpur, Kuala Lumpur, Malaysia SHRIYO MARKETING SDN BHD Full time

    QualificationsTo be successful as a Customer Success Lead, you will need to have at least 3 years of working experience in Key Account Management – Modern Trade (both IKA & LKA).You will also need to have a degree or diploma holder preferred, with result-oriented entrepreneurial and self-motivating skills.Strong interpersonal skills and ability to build...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hiredly X Full time

    Job OverviewHiredly X is seeking a Customer Success Specialist to lead project delivery, enhance customer experience, and drive product adoption. This role involves collaboration with software development teams, architects, and engineers to define project scope, requirements, and deliverables.


  • Kuala Lumpur, Kuala Lumpur, Malaysia Veeam Full time

    Veeam empowers organizations to achieve radical resilience through data security, recovery, and freedom for their hybrid cloud. As a Customer Success Representative, you will play a crucial role in renewing customer maintenance contracts, providing quotes directly to customers and/or their assigned channel partners. Your objective is to ensure the best...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Datasafe Online Sdn Bhd Full time

    We are looking for a talented Inside Sales Specialist to join our team at Datasafe Online Sdn Bhd.About the PositionThis is a full-time on-site role located in Kuala Lumpur, and the successful candidate will be responsible for lead generation, customer satisfaction, effective communication, and providing exceptional customer service.Responsibilities:Develop...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SiteMinder Full time

    At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Zinit Asia Full time

    Add expected salary to your profile for insightsZINIT (zinit.com) is an innovative AI platform for businesses to buy and sell (B2B SaaS), using cutting-edge technologies for easy, transparent and efficient sourcing process. Due to steady growth in Malaysia, we are looking for a Customer Success Manager (CSM).The RoleThe Customer Success Manager plays a vital...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Bukku Accounting Full time

    Customer Success Executive (Accounting Software)Bukku is a well-funded and fast growing software company running the most-loved cloud accounting software currently being used by more than 10k SMEs in the country.We're looking for the right candidate to help take our customers' satisfaction to the next level; we want you to be part of the success story in...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Denave Full time

    We are looking for a Customer Success Representative to join our team at Denave. As an Inside Sales Representative, you will be responsible for building and maintaining strong relationships with existing and potential customers, providing exceptional customer service, and supporting sales efforts for our IT hardware products.Key Responsibilities:Customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Cognite AS Full time

    About the RoleThe Customer Business Executive (CBE) team partners with our customers to build relationships, learn about their businesses, and drive value based on their desired outcomes. As a key member of this team, you will act as the primary customer advocate throughout the post-sale lifecycle, driving customer retention, expansion, and satisfaction.You...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Veeam Full time

    Customer Success Representative - Hong KongDate of publication: 20 March 2025Veeam, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.With Veeam, organizations achieve radical resilience through data security, data...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Bukku Full time

    This job is all about helping customers succeed with our accounting software. You might like this job because you'll be the go-to person for support, building strong relationships and solving problems to ensure our users love their experienceBukku is a well-funded and fast growing software company running the most-loved cloud accounting software currently...


  • Kuala Lumpur, Kuala Lumpur, Malaysia ADP, Inc. Full time

    We are seeking a highly skilled Customer Success Manager to join our team in Malaysia. As a key member of our service team, you will play a crucial role in enabling our clients to be more effective employers by identifying, defining, and assessing their needs.Your primary responsibility will be to manage the helpdesk, assigning tickets to the team and...