Customer Success Manager
2 days ago
MVC Resources is seeking a highly motivated and experienced individual to join our team as a Customer Success Manager. This pivotal role is central to our belief that a dedicated, growth-focused team is the key to sustaining our momentum and achieving continuous success.
Main Responsibilities- Lead the end-to-end delivery of technical projects, ensuring seamless alignment with overarching business objectives.
- Work closely with software development teams, architects, and engineers to define clear project scopes, requirements, and deliverables.
- Manage implementation timelines, resource allocation, and customer expectations across multiple accounts to ensure successful outcomes.
- Act as the primary point of contact for customers throughout the implementation process and provide ongoing support post-implementation.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3+ years of experience in customer success, implementation, or technical account management.
- Strong understanding of software implementation methodologies and industry best practices.
- Proficiency in project management and customer relationship management tools (e.g., Jira, Confluence, Trello).
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Customer Success
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MVC Resources Full timeCustomer Success & Implementation SpecialistMVC Resources Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaCurrently, we are seeking a highly motivated and exceptional individual to join our team as a Customer Success & Implementation Specialist in Kuala Lumpur, Malaysia. This pivotal role is central to our belief that a dedicated, growth-focused...
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Customer Success Manager
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Customer Success Manager
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Customer Success Representative
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Customer Success Advisor
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Customer Success Representative
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Customer Success Specialist
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