Customer Success Strategist

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Cognite AS Full time
About the Role

The Customer Business Executive (CBE) team partners with our customers to build relationships, learn about their businesses, and drive value based on their desired outcomes. As a key member of this team, you will act as the primary customer advocate throughout the post-sale lifecycle, driving customer retention, expansion, and satisfaction.

You will work closely with the Cognite Global Value team to develop value roadmaps and customer success plans, aligning our solutions with customer business goals. Your expertise will enable us to deliver exceptional customer experiences, driving adoption and usage through training, evangelism, and strategic alignment.

In addition to your technical expertise, you will possess excellent communication and interpersonal skills, allowing you to effectively collaborate with cross-functional teams, including sales, delivery, and marketing. Your results-oriented approach and self-sufficient character will enable you to meet deadlines and manage changing priorities in a fast-paced environment.



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