Customer Experience Strategist
4 days ago
We are a leading financial institution in Malaysia with a century-long history of innovation and entrepreneurship. We provide comprehensive financial services with a focus on digital transformation. We are seeking a Customer Experience Strategist to join our team.
Key Responsibilities:
- Develop and execute digital marketing strategies to drive business growth and customer acquisition.
- Lead and manage cross-functional teams to deliver successful marketing campaigns.
- Collaborate with product teams to develop go-to-market strategies and launch new products.
- Analyse market trends and competitor activity to identify opportunities for growth.
Requirements:
- Minimum 10 years' experience in digital marketing or a related field.
- Strong background in marketing, branding, analytical, partnership management, sales, P&L and project management.
- Leadership and ability to manage an agile, virtual and multifunctional team.
- Strong understanding of digital advertising technologies and marketing attribution models.
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