Client Success Strategist

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full time
Client Success Strategist Job Summary

This is a unique opportunity for an experienced professional to join OCBC Bank's Middle Market segment as a Client Success Strategist. The ideal candidate will have a proven track record of driving business growth through strategic partnerships and market analysis.

  • Key responsibilities include market trend identification, business partner development, and product customization to meet client needs.
  • Collaboration with product sales support to enhance upsell/cross-sell ratios.
  • Leadership of high-performing Relationship Management teams.

To succeed in this role, you should possess a Bachelor's degree, extensive experience in SME business growth, and strong problem-solving skills.

Responsibilities
  • Market analysis and trend identification within the Middle Market segment.
  • Development of strategic partnerships to support business growth.
  • Product customization to meet client needs.


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