Client Relationship Strategist
19 hours ago
Job Description
As a Client Relationship Strategist at SPARK AI SDN BHD, you will play a crucial role in managing and nurturing key client relationships. This full-time position is based in our vibrant office in the heart of Kuala Lumpur City Centre.
You will be responsible for overseeing the delivery of high-quality services to our diverse range of clients within the New Media Platform.
Key Responsibilities
- Develop and execute PR strategies tailored to client needs, integrating marketing campaigns for maximum impact
- Serve as the primary point of contact for assigned client accounts, ensuring seamless communication and exceptional service delivery
- Plan and create engaging content aligned with current trends and industry insights, especially for new media platforms
- Manage media relations, brand positioning, and crisis communication to enhance clients' public image
- Oversee the successful execution of creative projects, ensuring they meet client requirements, deadlines, and high-quality standards
- Monitor and analyze campaign performance, providing data-driven insights and identifying opportunities for account growth
- Attend client meetings, presentations, and industry events to strengthen relationships and represent SPARK AI SDN BHD effectively
Requirements
- Strong copywriting skills
- Effective communication and interpersonal skills
- Public relations experience, preferably in the digital media industry
- Knowledge of new media platforms, such as Weibo, Bilibili, and TikTok
- Project management skills, including the ability to oversee multiple projects simultaneously
- Familiarity with digital marketing concepts and strategies
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