Client Relationship Strategist

19 hours ago


Kuala Lumpur, Kuala Lumpur, Malaysia SPARK AI SDN BHD Full time

Job Description

As a Client Relationship Strategist at SPARK AI SDN BHD, you will play a crucial role in managing and nurturing key client relationships. This full-time position is based in our vibrant office in the heart of Kuala Lumpur City Centre.

You will be responsible for overseeing the delivery of high-quality services to our diverse range of clients within the New Media Platform.

Key Responsibilities

  • Develop and execute PR strategies tailored to client needs, integrating marketing campaigns for maximum impact
  • Serve as the primary point of contact for assigned client accounts, ensuring seamless communication and exceptional service delivery
  • Plan and create engaging content aligned with current trends and industry insights, especially for new media platforms
  • Manage media relations, brand positioning, and crisis communication to enhance clients' public image
  • Oversee the successful execution of creative projects, ensuring they meet client requirements, deadlines, and high-quality standards
  • Monitor and analyze campaign performance, providing data-driven insights and identifying opportunities for account growth
  • Attend client meetings, presentations, and industry events to strengthen relationships and represent SPARK AI SDN BHD effectively

Requirements

  • Strong copywriting skills
  • Effective communication and interpersonal skills
  • Public relations experience, preferably in the digital media industry
  • Knowledge of new media platforms, such as Weibo, Bilibili, and TikTok
  • Project management skills, including the ability to oversee multiple projects simultaneously
  • Familiarity with digital marketing concepts and strategies


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