Technical Service Engineer

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia ADP, Inc. Full time

We are seeking an experienced Technical Service Engineer to join our team in Malaysia. As a critical member of our service team, you will be responsible for managing the helpdesk, ensuring that all requests from customers are handled promptly and effectively.

To achieve this, you will work closely with internal and external stakeholders, collaborating effectively across multiple teams from different locations. You will also promote a high degree of customer service for all support queries, adhering to all service management principles.

The ideal candidate will have at least 4-6 years of experience in technical support and helpdesk, with excellent problem-solving, coordination, and interpersonal skills. They will also be able to provide leadership in customer service and communication, targeting focused and result-driven outcomes.

In this role, you will have the opportunity to develop continuous customer loyalty and act as a single point of contact for all product-related queries. You will also evaluate JIRAs provided by each country's service team and collaborate with GPT on release in the production environment.

We are looking for someone who is passionate about delivering exceptional results and has a strong ability to work under time constraints. If you have the required skills and experience, we encourage you to apply for this exciting opportunity.



  • Kuala Lumpur, Kuala Lumpur, Malaysia HATA Full time

    Technical Leadership PositionHata is a forward-thinking company that promotes equal opportunities, values diversity, hard work, and thrives on the continuous quest for excellence. We are seeking an experienced Technical Leader to join our team as an Engineering Manager (Backend).About the RoleThis role requires a skilled professional with a strong background...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Firewood Marketing, Inc. Full time

    Technical Solutions Engineer • Kuala Lumpur MalaysiaPlease note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hiredly X Full time

    Are you passionate about delivering exceptional customer experiences? Do you have a knack for staying updated on the latest tech trends?We are looking for a Technical Sales Engineer to join our team at Hiredly X. As a Technical Sales Engineer, you will be responsible for crafting and pitching customized IT solutions to meet customer needs.Key...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

    Cognizant is a global leader in information technology consulting and business process outsourcing services.Job OverviewWe are seeking an experienced Desktop Support Engineer to join our team in Kuala Lumpur, Malaysia.Main Responsibilities:Provide technical support to clients via phone or remote connection.Troubleshoot hardware and software issues to ensure...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Mühlbauer GmbH & Co. KG Full time

    Our ExpectationsWe are looking for a talented Senior Service Manager to lead our technical operations team. As a key member of our organization, you will be responsible for coordinating a nationwide service team and transitioning into the Head of the Service Department role within two years.About You:Bachelor's Degree or Diploma in Electronics, Mechatronics,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Ai Full time

    We are seeking a Senior Technical Engineer to join our team at Ai.Key ResponsibilitiesThe Senior Technical Engineer will be responsible for designing, implementing, and maintaining cloud-based systems that meet the needs of our organization.This role requires strong technical expertise in cloud computing, as well as excellent problem-solving and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Wilh. Wilhelmsen Holding ASA Full time

    Head of Wilhelmsen Integrated Technical ServicesIn this exciting opportunity, you will lead our global team of project managers and engineers, ensuring the delivery of timely and effective services to clients. Your expertise in contract negotiations, vendor selection, and procurement will drive quality standards during vessel construction or modification.The...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Bumi Armada Full time

    Engineer - Technical Safety (Short-Term)Immediate short-term opportunity for mid-level technical professionals. Candidates must be available to start as soon as possible.Scope:To be part of Technical Safety and Assurance team in providing technical safety / loss prevention engineering support to Extended Pre-Front End Engineering Design (FEED) Floating...

  • Technical Lead

    1 day ago


    Kuala Lumpur, Kuala Lumpur, Malaysia SEEK Full time

    Job DescriptionA Senior Software Engineer is an experienced professional who plays a crucial role in improving the technical alignment, health, and engineering practices within our teams. You will be responsible for developing software applications, coaching and mentoring junior engineers, and demonstrating passion for your craft through user-centric,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia eTeam Full time

    eTeam is seeking a Mandarin Cloud Engineer with Technical Leadership to join our team. As a senior cloud computing professional, you will be responsible for providing architectural recommendations to support business-specific cloud requirements and collaborating with cross-functional teams to implement best practices in cloud operations and resource...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Doherty Full time

    Overview of the RoleWe're looking for skilled engineers to support our primarily London-based customers by dealing with service tickets from various sources at any time of day. This role involves supporting multiple technologies, including Wintel, AD, Cloud (Azure/O365), Networking, end-user support, and security-related incidents. Where necessary, direct...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Kenso Corporation Full time

    About UsKenso Corporation is a leading name in the consumer electronics, home appliances, and healthcare products industry.Our Vision:To enhance everyday living through innovative solutions and exceptional service.The Role:As an Air Conditioner Specialist, you will be responsible for providing technical support and guidance to customers and internal...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Wilh. Wilhelmsen Holding ASA Full time

    Head of Wilhelmsen Integrated Technical ServicesIn this key role, you will lead our global team, overseeing resource planning, budget management, and personnel development to ensure optimal performance. The successful candidate will be responsible for developing and implementing strategic plans in alignment with the company's overall goals.You will drive...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Cisco Systems, Inc. Full time

    Technical Sales Engineer - SecurityWe're seeking an exceptional Technical Sales Engineer to join our Security team at Cisco. As a Technical Sales Engineer, you'll be responsible for providing technical sales support and recommendations to internal and external customers on the Cisco Security Solutions Portfolio.Your primary focus will be on demonstrating a...

  • Service Engineer

    1 day ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Kongsberg Gruppen Full time

    Make an impact with us at KONGSBERG. Your expertise Protechts People and Planet.We are seeking a Service Engineer to join our Global Customer Support team If you have experience in Automation and Control Systems and hands-on skills with Automations and Thrusters, we want to hear from you. You will play a crucial role in supporting our customers around the...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SEEK Full time

    We are passionate about fostering a culture of inclusion and wellbeing at SEEK, embracing and valuing the diversity of our people.This role offers the opportunity to make a meaningful impact and contribute to the development of cloud-first applications using modern development practices.As a Senior Software Engineer, you will be responsible for leading...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    We're seeking an experienced Site Reliability Engineer to join our Businesslist team. The ideal candidate will possess hands-on experience with Azure and be proficient in Infrastructure as Code (e.g., Terraform).About the JobDevelop and maintain scalable and reliable systems using Azure.Implement automation and streamlining processes using Infrastructure as...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Oxydata Software Sdn Bhd Full time

    Key ResponsibilitiesThe Remote Desktop Services Engineer will be responsible for designing, deploying, and managing Remote Desktop Services (RDS) environments that meet the needs of our business users.Key responsibilities include:Designing and implementing RDS environments that meet the needs of business usersProviding ongoing technical support and...

  • Service Engineer

    3 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Kenso Corporation Full time

    About the roleAs a Service Engineer at MAKEEN ENERGY MALAYSIA SDN. BHD., you will play a vital role in providing specialist technical support and maintenance services for our range of energy products and solutions. Based in Bandar Sri Damansara, Kuala Lumpur, this full-time position will see you working closely with our customers to ensure the continued...


  • Kuala Lumpur, Kuala Lumpur, Malaysia DELEUM Full time

    DELEUM Federal Territory of Kuala Lumpur, MalaysiaTechnical Sales EngineerOVERALL PURPOSE OF THE JOBIdentify sales opportunity, negotiate contracts and review sales performance.Provide clients with sales advice and technical support involves translating and explaining technical information, focusing on revealing how a product or specialized equipment can...