Technical Support Engineer
4 days ago
Cognizant is a global leader in information technology consulting and business process outsourcing services.
Job OverviewWe are seeking an experienced Desktop Support Engineer to join our team in Kuala Lumpur, Malaysia.
Main Responsibilities:- Provide technical support to clients via phone or remote connection.
- Troubleshoot hardware and software issues to ensure minimal downtime.
- Implement hardware and software upgrades to improve system performance and efficiency.
- Develop and deliver training sessions to end-users on computer operation and management.
- Proven experience as a desktop support engineer or support technician.
- Advanced knowledge of computer hardware systems and software applications.
- Strong analytical and problem-solving skills to troubleshoot complex technical issues.
- Excellent communication and interpersonal skills to interact with clients and colleagues.
Cognizant offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.
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