Technical Support Professional
17 hours ago
As a Technical Support Professional, you will be responsible for providing second-to-third level technical support to our global customers.
Key Responsibilities• Provide technical assistance via ticket system, chat, phone, and remote online sessions.
- Collaborate with our software development team on third-level support tasks.
- Work closely with technical support teams in Americas & EMEA (Paessler HQ).
You must have:
- Professional experience in system administration or network engineering.
- Strong background in network protocols such as SNMP, SSH, Flow, and WMI.
We value diversity, inclusion, and equal opportunities.
- Competitive compensation package.
- Generous communication and parking allowance.
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