Technical Support Specialist

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full time

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Overview

Prometric Ireland Limited is seeking a skilled IT professional to join our team as a System Analyst.

The ideal candidate will have excellent analytical skills, technical troubleshooting abilities, and strong communication skills.

  • Maintain optimal system performance by monitoring and resolving production problems
  • Collaborate with other groups/departments to improve customer support and service efficiency
  • Develop and maintain operations processes/procedures and problem resolution documentation

Key Skills and Qualifications:

  • Excellent analytical and technical troubleshooting skills
  • Ability to influence/facilitate and negotiate with other groups, departments, individuals
  • Strong verbal and written communication skills


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