Technical Service Desk Engineer
6 days ago
Overview of the Role
We're looking for skilled engineers to support our primarily London-based customers by dealing with service tickets from various sources at any time of day. This role involves supporting multiple technologies, including Wintel, AD, Cloud (Azure/O365), Networking, end-user support, and security-related incidents. Where necessary, direct contact will be made with customers and 3rd-party vendors.
The ideal candidate will possess a strong working knowledge of Microsoft Windows Server and Desktop operating systems, as well as experience with Microsoft cloud services (Azure/O365). Familiarity with Active Directory, DHCP, DNS, GPO, and fundamental ITIL principles is also essential.
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Service Desk Engineer
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full timeWe are seeking an experienced Service Desk Support Specialist to join our team at the Regional Hub / Shared Services Centre in Kuala Lumpur. In this role, you will provide first-level technical support to end-users and ensure the smooth operation of IT services.About The RoleThis position involves troubleshooting hardware and software issues, managing...
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Service Desk Analyst for IT Infrastructure
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Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted AS Full timeService Desk Analyst RoleWe are looking for a skilled Service Desk Analyst for IT Infrastructure to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to users, troubleshooting issues, and ensuring seamless service delivery.Your Key Responsibilities:Provide timely and effective technical support to users via...
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Global Service Desk Technician
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted AS Full timeAbout the RoleWe are looking for a talented Global Service Desk Technician to join our team. As a Global Service Desk Technician, you will be responsible for providing technical support to users across the globe, troubleshooting issues, and ensuring seamless service delivery.Your Key Responsibilities:Provide timely and effective technical support to users...
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Technical Service Desk
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia PT Transcosmos Full timeBe part of a great team from a global companyJoin our global company and unlock limitless opportunities as you collaborate with a diverse and talented team. Together, we redefine success, inspire innovation, and create a world of endless possibilities.RoleProvide technical assistance and support to multiple clients, managing and prioritizing inquiries from...
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Global Service Desk Associate
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia MindPec Solutions Full timeService Desk Specialist Job SummaryWe are seeking a highly motivated and experienced Service Desk Specialist to join our team at MindPec Solutions. As a key member of our Service Desk, you will be responsible for providing top-notch customer service and technical support to our clients.Key AccountabilitiesInitial Contact: Respond to all incoming calls and...
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Service Desk Team Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full timeWe are seeking a proactive and experienced IT Service Desk Team Manager to lead and manage our IT Service Desk team. The ideal candidate will be responsible for ensuring high-quality service delivery, efficient incident and request management, and continuous improvement of service desk operations. This role demands strong leadership, customer service...
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IT Service Desk Professional
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full timeThe RoleWe are seeking an IT Service Desk Professional to play a key role in providing first-level technical support to end-users and ensuring the smooth operation of IT services. This involves troubleshooting hardware and software issues, managing service requests, and escalating complex problems to higher-level support teams.Your Key...
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IT Service Desk Team Manager Lead
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full timeWe are seeking a seasoned IT professional to lead our IT Service Desk team. As the ideal candidate, you will be responsible for driving high-quality service delivery, efficient incident and request management, and continuous improvement of service desk operations.This role demands strong leadership, customer service orientation, and technical knowledge to...
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Service Desk Supervisor
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeAbout the Role:The GSOC Manager will play a critical role in ensuring the success of the Global Service Operations Center. This includes overseeing the day-to-day operations, managing a team of GSOC analysts, and collaborating with other regional managers and directors.Responsibilities:Team Oversight: Supervise and motivate the GSOC analyst team to ensure...
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Kuala Lumpur, Kuala Lumpur, Malaysia MindPec Solutions Full timeJapanese Speaking Service Desk SpecialistWorking within a busy Service Desk, the Service Desk Specialist is responsible for calls handling, 1st Level Diagnosis and Support, following and driving the progress from the case opening to its closure.Answer all incoming calls (within 5 rings) or external/internal customer emails reporting a support issue or...
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Service Desk Operations Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full timeThe successful candidate will have a proven track record of managing high-performing service desk teams in a fast-paced environment.You will be responsible for overseeing day-to-day service desk operations, including timely resolution of incidents, service requests, and escalations.Key Qualifications:Bachelor's degree in Computer Science, Information...
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Service Desk Specialist
11 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Telecontinent Full timeTelecontinent Career OpportunityWe are seeking an experienced Service Desk Specialist to join our team at Telecontinent. As a key member of our customer support department, you will be responsible for providing exceptional service to our clients, resolving technical issues, and ensuring overall customer satisfaction.The successful candidate will possess...
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Technical Service Engineer
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ADP, Inc. Full timeWe are seeking an experienced Technical Service Engineer to join our team in Malaysia. As a critical member of our service team, you will be responsible for managing the helpdesk, ensuring that all requests from customers are handled promptly and effectively.To achieve this, you will work closely with internal and external stakeholders, collaborating...
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IT Service Desk Representative
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia WORQ Enterprise Full timeAbout the JobWe are seeking a highly skilled and organized IT Service Desk Representative to join our team at WORQ Enterprise. As a key member of our operations department, you will be responsible for providing exceptional customer service to our members, resolving technical issues, and improving our overall helpdesk operations.Main Responsibilities:Process...
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Service Desk Support Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full timeHyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used...
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Service Desk Support Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full timeHyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used...
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Service Desk Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyva Full timeHyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used...
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Service Desk Support Specialist
15 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyva Full timeHyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used...
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Service Desk Agent
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bybit Full timeBybit is a leading global cryptocurrency exchange established in 2018, dedicated to providing a professional, smart, and intuitive trading experience. As a Service Desk Agent, you will be responsible for assisting clients on all inquiries via live chat or email.Your key responsibilities will include responding to customer inquiries related to various payment...
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Help Desk Analyst
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SummitNext Technologies Sdn Bhd Full timeJob SummaryWe are seeking a highly organized and detail-oriented Help Desk Analyst to join our customer support team at SummitNext Technologies Sdn Bhd. As a Help Desk Analyst, you will be responsible for handling client inquiries and resolving technical issues in a timely and efficient manner.Key Responsibilities:Respond to client inquiries and resolve...