Global Service Desk Technician

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted AS Full time

About the Role

We are looking for a talented Global Service Desk Technician to join our team. As a Global Service Desk Technician, you will be responsible for providing technical support to users across the globe, troubleshooting issues, and ensuring seamless service delivery.

Your Key Responsibilities:

  1. Provide timely and effective technical support to users via various channels.
  2. Analyze and troubleshoot technical issues, and implement solutions to prevent recurrence.
  3. Collaborate with cross-functional teams to resolve technical issues and improve overall service delivery.
  4. Develop and maintain knowledge of IT systems, processes, and tools.
  5. Stay up-to-date with industry trends and best practices in IT service management.

What We Offer:



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