Service Desk Team Manager

We are seeking a seasoned IT professional to lead our IT Service Desk team. As the ideal candidate, you will be responsible for driving high-quality service delivery, efficient incident and request management, and continuous improvement of service desk operations.This role demands strong leadership, customer service orientation, and technical knowledge to...

The successful candidate will have a proven track record of managing high-performing service desk teams in a fast-paced environment.You will be responsible for overseeing day-to-day service desk operations, including timely resolution of incidents, service requests, and escalations.Key Qualifications:Bachelor's degree in Computer Science, Information...

We are seeking an experienced Service Desk Support Specialist to join our team at the Regional Hub / Shared Services Centre in Kuala Lumpur. In this role, you will provide first-level technical support to end-users and ensure the smooth operation of IT services.About The RoleThis position involves troubleshooting hardware and software issues, managing...

Service Desk Analyst RoleWe are looking for a skilled Service Desk Analyst for IT Infrastructure to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to users, troubleshooting issues, and ensuring seamless service delivery.Your Key Responsibilities:Provide timely and effective technical support to users via...

 Our TeamWe're a dynamic and forward-thinking team at OneConnect Financial Technology, passionate about driving innovation and excellence in the fintech industry. Job DescriptionMain Responsibilities:Manage incidents and service requests to ensure timely and effective resolution.Collaborate with cross-functional teams to identify and address problems...

About the Role:The GSOC Manager will play a critical role in ensuring the success of the Global Service Operations Center. This includes overseeing the day-to-day operations, managing a team of GSOC analysts, and collaborating with other regional managers and directors.Responsibilities:Team Oversight: Supervise and motivate the GSOC analyst team to ensure...

About the RoleWe are looking for a talented Global Service Desk Technician to join our team. As a Global Service Desk Technician, you will be responsible for providing technical support to users across the globe, troubleshooting issues, and ensuring seamless service delivery.Your Key Responsibilities:Provide timely and effective technical support to users...

We are seeking a highly motivated Front Desk Associate Manager to join our team at Compass Offices.As a Front Desk Associate Manager, you will be responsible for delivering exceptional customer experiences and managing the day-to-day operations of our front desk area.Key responsibilities include welcoming clients and guests, managing client requests, and...

The RoleWe are seeking an IT Service Desk Professional to play a key role in providing first-level technical support to end-users and ensuring the smooth operation of IT services. This involves troubleshooting hardware and software issues, managing service requests, and escalating complex problems to higher-level support teams.Your Key...

Bybit is a leading global cryptocurrency exchange established in 2018, dedicated to providing a professional, smart, and intuitive trading experience. As a Service Desk Agent, you will be responsible for assisting clients on all inquiries via live chat or email.Your key responsibilities will include responding to customer inquiries related to various payment...

Hyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used...

Hyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used...

Role OverviewThis role is a critical part of the hotel's front office team and plays a key role in ensuring the smooth operation of the department.The successful candidate will be responsible for assisting the Front Office Manager / Assistant Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.Main ResponsibilitiesManage...

Be part of a great team from a global companyJoin our global company and unlock limitless opportunities as you collaborate with a diverse and talented team. Together, we redefine success, inspire innovation, and create a world of endless possibilities.RoleProvide technical assistance and support to multiple clients, managing and prioritizing inquiries from...

Welcome to ABHIDI ENTERPRISES, where we strive to deliver exceptional customer experiences through process excellence.We are seeking an IT Process Specialist to join our team, contributing to our mission of providing top-notch service and support.**Primary Responsibilities**Offer first-line support for all applications, ensuring that user queries and issues...

Job Summary:We are seeking an organized and detail-oriented individual to join our team as an Administration Clerk. The successful candidate will provide administrative support to the office, manage office supplies and inventory, and greet and assist visitors.Duties and Responsibilities:Answer phone calls, redirect them to relevant personnel, and manage...

Overview We are OneConnect Financial Technology, a leading fintech company in Asia.Job Description:Key Responsibilities:Incident Management: Investigate and diagnose incidents to restore failed IT services as quickly as possible. Determine incident priority and severity, and assign tasks to team members.SERVICE DESK: Serve as the first point of contact for...

Job Requirements:The GSOC Manager must have strong leadership skills, technical expertise, and excellent communication abilities. This role requires managing a team of GSOC analysts, ensuring timely and effective incident management, and collaborating with other regional managers and directors.Responsibilities:Team Leadership: Provide guidance, support, and...

The Senior Surveyor Team Lead will oversee day-to-day operations within the Marine Office, ensuring that all activities are conducted efficiently and effectively. This role requires a balance of technical expertise, leadership, and operational management to ensure compliance with international maritime regulations and the achievement of quality, technical,...

We are seeking a skilled IT professional to drive high-quality service delivery and continuous improvement of service desk operations.This role requires strong leadership, customer service orientation, and technical knowledge to maintain operational excellence and align with ITIL best practices.Service Desk Operations:Oversee day-to-day service desk...