Service Desk Team Manager

Getronics Federal Territory of Kuala Lumpur, MalaysiaService Desk Team ManagerWe are seeking a proactive and experienced IT Service Desk Team Manager to lead and manage our IT Service Desk team. The ideal candidate will be responsible for ensuring high-quality service delivery, efficient incident and request management, and continuous improvement of service...

At Getronics, we are seeking an exceptional IT Service Desk Team Manager to lead and manage our IT Service Desk team. This key role demands strong leadership, customer service orientation, and technical knowledge to maintain operational excellence and align with ITIL best practices.About the RoleThe ideal candidate will be responsible for ensuring...

We are seeking a Help Desk and IT Services Manager to join our team at Shiji Group. In this role, you will be responsible for managing our company's help desk and IT services team, ensuring timely and effective resolution of IT-related issues.You will work closely with internal teams to identify and resolve technical issues, and develop and maintain...

We are seeking a Service Desk Team Lead to join our Service Management organization for Amplify Health Asia Co. based in AIA Digital+ Malaysia.About the RoleThe successful applicant will be responsible for day-to-day Service Management activities, managing staff in offshore locations, as well as working with senior management to grow the Service Management...

Service Desk AnalystDepartment: IS - Service DeliveryEmployment Type: Permanent - Full TimeLocation: Malaysia/Kuala LumpurReporting To: Service Desk Team LeaderCompensation: RM4,500 - RM6,500 / monthDescriptionWe're currently looking for a Service Desk Analyst to join our team.The Service Desk Analyst is the first line of support for Glory and the service...

About the RoleThe Transcosmos Group is seeking an experienced leader to fill the position of Global Service Desk Leader, overseeing a team that provides exceptional service to end-users and local IT teams worldwide. The successful candidate will be responsible for managing the day-to-day operations of the Service Desk, ensuring seamless delivery of technical...

About the RoleWe are looking for a detail-oriented and organized Service Desk Analyst to provide high-quality technical support to our clients.As a Service Desk Analyst, you will be responsible for:Providing technical assistance to users via phone, email, or chatTroubleshooting and resolving technical issues related to computer hardware, software, and...

Job Summary:We are seeking an experienced IT Service Desk Analyst to join our team at HCLTech. As a member of our service desk team, you will be responsible for providing technical support to users via phone, email, or chat. Your primary goal is to ensure a positive customer experience and CSAT through First Call Resolution and minimum average handling time...

Datacom Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaService Desk AnalystGet AI-powered advice on this job and more exclusive features.Our PurposeHere at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for our communities.The Nitty GrittyWe have over 6,200 people across our global...

Japanese Speaking Service Desk SpecialistWorking within a busy Service Desk, the Service Desk Specialist is responsible for calls handling, 1st Level Diagnosis and Support, following and driving the progress from the case opening to its closure.Answer all incoming calls (within 5 rings) or external/internal customer emails reporting a support issue or...

ATech Solution Malaysia is a leading provider of software development and web application development services. We are seeking a highly motivated and organized Service Desk Officer to join our team. In this role, you will be responsible for providing first-line support to our clients, responding to their inquiries, and resolving their issues in a timely and...

The positionYou will sell and provide customer project- and solution life cycle services such as consulting, project management, installation, commissioning, maintenance and repairing of power solutions at the customer site and in compliance with quality, health and safety requirements. Where it concerns AEG PS products and systems the assurance of their...

Pan Pacific Service Suites Kuala Lumpur and PARK ROYAL COLLECTION Kuala Lumpur is seeking a skilled Front Desk Specialist to join our team. As a Front Desk Specialist, you will be responsible for providing exceptional customer service and ensuring a smooth check-in and check-out process for our guests.Responsibilities:Checking in and checking out...

Job RoleThe Front Desk Manager Assistant plays a vital role in ensuring seamless guest experiences from check-in to check-out. This position involves assisting the Front Desk Manager in managing day-to-day operations, handling room reservations, check-ins, and departures, and providing exceptional customer service.Key Responsibilities:Sales Assistance:...

Job OverviewWe are looking for a skilled Service Engineer for Electrical Systems to join our team as a Field Service Engineer. The successful candidate will be responsible for installing, maintaining, and repairing electrical systems at customer sites.Main ResponsibilitiesInstalling, maintaining, and repairing electrical systems.Testing and replacing...

About the RoleWe are looking for a highly motivated Service Desk Officer to join our team in Kuala Lumpur. The successful candidate will be responsible for providing exceptional customer service and support.Duties and Responsibilities:Handle Inquiries: Respond to customer inquiries and provide solutions to their problems.Process Claims: Manage Travel Claims,...

Job Description - Assistant Manager, IT Service Desk (240000UI)Job Number:240000UIDiscover the GREAT in your career.As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurers for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust...

Position SummaryWe are seeking an experienced Field Service Technician for Power Electronics to join our team as a Field Service Engineer. In this role, you will be responsible for installing, maintaining, and repairing power electronic systems at customer sites.Main ResponsibilitiesInstalling, maintaining, and repairing power electronic systems.Testing and...

THE OPPORTUNITYOur client is a trusted leader in delivering tailored claims management and support solutions, dedicated to making a meaningful impact on people's lives. With a strong focus on innovation, care, and results, our clients pride themselves on fostering a dynamic and inclusive work environment. They are currently seeking a Service Desk Specialist...

Key ResponsibilitiesAs a Field Service Technician, you will be tasked with installing, maintaining, and repairing power supply systems, including battery maintenance and swap-over. You will also be responsible for testing and replacing defective components, ensuring timely and accurate documentation, and meeting quality and safety requirements.