Assistant Manager, IT Service Desk

Job RoleThe Front Desk Manager Assistant plays a vital role in ensuring seamless guest experiences from check-in to check-out. This position involves assisting the Front Desk Manager in managing day-to-day operations, handling room reservations, check-ins, and departures, and providing exceptional customer service.Key Responsibilities:Sales Assistance:...

Getronics Federal Territory of Kuala Lumpur, MalaysiaService Desk Team ManagerWe are seeking a proactive and experienced IT Service Desk Team Manager to lead and manage our IT Service Desk team. The ideal candidate will be responsible for ensuring high-quality service delivery, efficient incident and request management, and continuous improvement of service...

We are seeking a Help Desk and IT Services Manager to join our team at Shiji Group. In this role, you will be responsible for managing our company's help desk and IT services team, ensuring timely and effective resolution of IT-related issues.You will work closely with internal teams to identify and resolve technical issues, and develop and maintain...

Our team is dedicated to providing exceptional service to our customers, ensuring that every request is updated in a timely manner. We are seeking an IT Service Desk Coordinator to join our team. As an IT Service Desk Coordinator, you will be responsible for:Ensuring end user satisfaction by addressing every request with an appropriate responseMaintaining...

At Getronics, we are seeking an exceptional IT Service Desk Team Manager to lead and manage our IT Service Desk team. This key role demands strong leadership, customer service orientation, and technical knowledge to maintain operational excellence and align with ITIL best practices.About the RoleThe ideal candidate will be responsible for ensuring...

About the RoleWe are looking for a detail-oriented and organized Service Desk Analyst to provide high-quality technical support to our clients.As a Service Desk Analyst, you will be responsible for:Providing technical assistance to users via phone, email, or chatTroubleshooting and resolving technical issues related to computer hardware, software, and...

About the Role:The Service Desk Analyst will be the primary point of contact for internal customers, providing technical support and resolving issues promptly. To excel in this role, you will need to possess a degree-level qualification in a relevant field and have experience working in a team on a 24x7 shift basis.You will be responsible for managing the...

IT Service Desk (Fresh Graduate Welcome)Add expected salary to your profile for insights.Serve as the first point of contact for group IT support over phone, walk-in web e-ticket and email.Perform remote and on-site troubleshooting to users, customers and agents.Document solutions and maintain richness of knowledge base library.Assist on 1st level IT desktop...

At PT Transcosmos, we're seeking a highly skilled Technical Service Desk Specialist to join our team. As a key member of our support group, you'll provide technical assistance and support to multiple clients, managing and prioritizing inquiries from different companies.Key Responsibilities:Provide bilingual support skills to accurately understand inquiries...

Japanese Speaking Service Desk SpecialistWorking within a busy Service Desk, the Service Desk Specialist is responsible for calls handling, 1st Level Diagnosis and Support, following and driving the progress from the case opening to its closure.Answer all incoming calls (within 5 rings) or external/internal customer emails reporting a support issue or...

Datacom Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaService Desk AnalystGet AI-powered advice on this job and more exclusive features.Our PurposeHere at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for our communities.The Nitty GrittyWe have over 6,200 people across our global...

Service Desk AnalystDepartment: IS - Service DeliveryEmployment Type: Permanent - Full TimeLocation: Malaysia/Kuala LumpurReporting To: Service Desk Team LeaderCompensation: RM4,500 - RM6,500 / monthDescriptionWe're currently looking for a Service Desk Analyst to join our team.The Service Desk Analyst is the first line of support for Glory and the service...

About the RoleThe Transcosmos Group is seeking an experienced leader to fill the position of Global Service Desk Leader, overseeing a team that provides exceptional service to end-users and local IT teams worldwide. The successful candidate will be responsible for managing the day-to-day operations of the Service Desk, ensuring seamless delivery of technical...

Doherty Associates has delivered IT solutions for over 30 years to some of the world's most demanding clients in the professional and financial services sectors.We focus on private equity, venture capital, legal firms, and more, with a strong presence in the UK's top ten law firms.We're a leading Microsoft Gold Partner with a strong portfolio of solutions...

About the RoleThe Service Excellence Specialist will be responsible for delivering high service quality standards in the call centre at OPUS IT Services.Key Responsibilities:* Establish and maintain service quality standards.* Ensure team members have complete understanding of process and procedures through regular meetings.* Provide preliminary findings and...

About UsOPUS IT Services is committed to delivering exceptional customer service and ensuring high service quality standards in our call centre. As a Customer Service Delivery Lead, you will play a crucial role in achieving this goal.Key Responsibilities:* Establish and maintain service quality standards.* Ensure team members have complete understanding of...

Welcome to Souk Al-TourWe are a reputable hospitality provider that values our employees and provides them with opportunities for growth and development.Job SummaryThe Front Desk Executive Assistant role involves assisting the front desk team in managing guest interactions and resolving issues promptly.ResponsibilitiesProvide exceptional customer service and...

Job SummaryWe are seeking a highly skilled and experienced individual to join our team as a Front Office Manager.Lead and oversee daily front desk operations, ensuring seamless check-ins, check-outs, and guest services.Drive guest satisfaction by managing inquiries, complaints, and special requests with professionalism.Optimize room revenue and maximize...

Sunbytes is a leading Tech & Talent Solutions company known for innovative and scalable solutions. We focus on achieving goals for our partners and team members, delivering high-quality products and services, and fostering a supportive, challenging work environment. Our diverse team shares a common purpose, making Sunbytes a great place to work.We offer...

Job Summary:We are seeking an experienced Administration Clerk to join our team as a Front Desk Manager Assistant.This role provides administrative support to our Office Manager and ensures the smooth operation of our front office.Key Responsibilities:Answer phone calls, respond to emails, and greet visitors with a professional and welcoming demeanorOrganize...