IT Service Desk Team Manager Leader

About the RoleThe Transcosmos Group is seeking an experienced leader to fill the position of Global Service Desk Leader, overseeing a team that provides exceptional service to end-users and local IT teams worldwide. The successful candidate will be responsible for managing the day-to-day operations of the Service Desk, ensuring seamless delivery of technical...

Getronics Federal Territory of Kuala Lumpur, MalaysiaService Desk Team ManagerWe are seeking a proactive and experienced IT Service Desk Team Manager to lead and manage our IT Service Desk team. The ideal candidate will be responsible for ensuring high-quality service delivery, efficient incident and request management, and continuous improvement of service...

About the RoleAs a Technical Service Management Team Leader, you will play a crucial role in supporting our clients' businesses by delivering high-quality technical services. You will be responsible for leading and managing the daily operational service support, analyzing and resolving account service issues, and ensuring effective implementation and...

Service Desk AnalystDepartment: IS - Service DeliveryEmployment Type: Permanent - Full TimeLocation: Malaysia/Kuala LumpurReporting To: Service Desk Team LeaderCompensation: RM4,500 - RM6,500 / monthDescriptionWe're currently looking for a Service Desk Analyst to join our team.The Service Desk Analyst is the first line of support for Glory and the service...

We are seeking a Help Desk and IT Services Manager to join our team at Shiji Group. In this role, you will be responsible for managing our company's help desk and IT services team, ensuring timely and effective resolution of IT-related issues.You will work closely with internal teams to identify and resolve technical issues, and develop and maintain...

We are looking for a highly motivated and experienced IT Help Desk Associate to join our team. In this role, you will be responsible for providing top-notch support to our valued customers, troubleshooting software application issues, and resolving technical bugs.As a member of our Flexi Team System, you will possess excellent communication skills, strong...

About the Role:The Service Desk Analyst will be the primary point of contact for internal customers, providing technical support and resolving issues promptly. To excel in this role, you will need to possess a degree-level qualification in a relevant field and have experience working in a team on a 24x7 shift basis.You will be responsible for managing the...

Our team is dedicated to providing exceptional service to our customers, ensuring that every request is updated in a timely manner. We are seeking an IT Service Desk Coordinator to join our team. As an IT Service Desk Coordinator, you will be responsible for:Ensuring end user satisfaction by addressing every request with an appropriate responseMaintaining...

About the RoleThe Service Excellence Specialist will be responsible for delivering high service quality standards in the call centre at OPUS IT Services.Key Responsibilities:* Establish and maintain service quality standards.* Ensure team members have complete understanding of process and procedures through regular meetings.* Provide preliminary findings and...

About UsOPUS IT Services is committed to delivering exceptional customer service and ensuring high service quality standards in our call centre. As a Customer Service Delivery Lead, you will play a crucial role in achieving this goal.Key Responsibilities:* Establish and maintain service quality standards.* Ensure team members have complete understanding of...

Job SummaryWe are seeking a highly skilled and experienced individual to join our team as a Front Office Manager.Lead and oversee daily front desk operations, ensuring seamless check-ins, check-outs, and guest services.Drive guest satisfaction by managing inquiries, complaints, and special requests with professionalism.Optimize room revenue and maximize...

Job Summary:We are seeking a highly experienced Test Management Specialist to join our IT Business Solutions team.The successful candidate will have a strong background in software testing and quality assurance, with a minimum of 7 years of experience in leading teams and managing multiple projects.Key responsibilities include:Developing and implementing...

THE OPPORTUNITYOur client is a trusted leader in delivering tailored claims management and support solutions, dedicated to making a meaningful impact on people's lives. With a strong focus on innovation, care, and results, our clients pride themselves on fostering a dynamic and inclusive work environment. They are currently seeking a Service Desk Specialist...

About the RoleWe are looking for a detail-oriented and organized Service Desk Analyst to provide high-quality technical support to our clients.As a Service Desk Analyst, you will be responsible for:Providing technical assistance to users via phone, email, or chatTroubleshooting and resolving technical issues related to computer hardware, software, and...

Job Summary:We are seeking an experienced IT Service Desk Analyst to join our team at HCLTech. As a member of our service desk team, you will be responsible for providing technical support to users via phone, email, or chat. Your primary goal is to ensure a positive customer experience and CSAT through First Call Resolution and minimum average handling time...

At PT Transcosmos, we're seeking a highly skilled Technical Service Desk Specialist to join our team. As a key member of our support group, you'll provide technical assistance and support to multiple clients, managing and prioritizing inquiries from different companies.Key Responsibilities:Provide bilingual support skills to accurately understand inquiries...

We are looking for a talented Remote Service Desk Analyst to join our team at Novonesis. In this role, you will be responsible for providing technical support to our global users, participating in the global Service Desk, and supporting telecommunications systems.Key responsibilities include:Providing first- and second-level remote support to our global...

Datacom Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaService Desk AnalystGet AI-powered advice on this job and more exclusive features.Our PurposeHere at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for our communities.The Nitty GrittyWe have over 6,200 people across our global...

Japanese Speaking Service Desk SpecialistWorking within a busy Service Desk, the Service Desk Specialist is responsible for calls handling, 1st Level Diagnosis and Support, following and driving the progress from the case opening to its closure.Answer all incoming calls (within 5 rings) or external/internal customer emails reporting a support issue or...

The positionYou will sell and provide customer project- and solution life cycle services such as consulting, project management, installation, commissioning, maintenance and repairing of power solutions at the customer site and in compliance with quality, health and safety requirements. Where it concerns AEG PS products and systems the assurance of their...