Service Desk Analyst

Datacom Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaService Desk AnalystGet AI-powered advice on this job and more exclusive features.Our PurposeHere at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for our communities.The Nitty GrittyWe have over 6,200 people across our global...

Job Summary:We are seeking an experienced IT Service Desk Analyst to join our team at HCLTech. As a member of our service desk team, you will be responsible for providing technical support to users via phone, email, or chat. Your primary goal is to ensure a positive customer experience and CSAT through First Call Resolution and minimum average handling time...

Getronics Federal Territory of Kuala Lumpur, MalaysiaL1 - SERVICE DESK ANALYSTAccountabilities for L1 Service Desk Analyst:Answers calls within stated time guidelines.Analyses and interprets client inquiries to ascertain and solve issues.Provides accurate and creative solutions to client problems meeting all pre-defined quality measurements.Escalates calls...

About the RoleWe are looking for a detail-oriented and organized Service Desk Analyst to provide high-quality technical support to our clients.As a Service Desk Analyst, you will be responsible for:Providing technical assistance to users via phone, email, or chatTroubleshooting and resolving technical issues related to computer hardware, software, and...

Service Desk Analyst, Level 1 (Thai Speaking)Be among the first 25 applicantsJob Responsibilities:First Point of Contact: Serve as the initial point of contact for users seeking technical assistance via phone, email, or chat.Ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time (AHT), rejected...

Getronics Federal Territory of Kuala Lumpur, MalaysiaIT Service Desk AnalystGetronics Federal Territory of Kuala Lumpur, MalaysiaAnswers calls within stated time guidelines.Analyses and interprets client inquiries to ascertain and solve issues.Provides accurate and creative solutions to client problems meeting all predefined quality measurements.Escalates...

Are you a tech-savvy individual looking to make a difference in a global context? We're seeking a Service Desk Analyst to join our team at Ørsted. In this role, you will provide top-notch support for IT Infrastructure and Applications, leveraging your expertise in Windows 10, MS AD, MFA, Azure, and Office 365.Our Service Desk operates on a 24/7 basis, with...

About the RoleThe Help Desk Analyst will be responsible for troubleshooting hardware, software, and network problems, logging and tracking incidents, and escalating complex issues to senior team members when necessary. You will also assist with user account management, password resets, and basic system maintenance.

Select how often (in days) to receive an alert:Service Desk Analyst (Japanese Speaking)Date: 8 Mar 2025Our people are ambitious and humble, believing in what they do and convinced that our purpose is shaping a world of trust. With responsibility and openness, they daily serve our 400,000 clients in 140 countries, bettering society. Across all our businesses...

Select how often (in days) to receive an alert:Service Desk Analyst (Japanese Speaking)Date: 8 Mar 2025Our people are ambitious and humble, believing in what they do and convinced that our purpose is shaping a world of trust. With responsibility and openness, they daily serve our 400,000 clients in 140 countries, to bettering society. Across all our...

Citibank (Switzerland) AG is a leading global financial institution that provides a wide range of financial services and products to individuals, corporations, governments, and institutions. We are currently seeking a skilled professional to join our Operations - Transaction Services team as Securities & Derivatives Analyst 1 - Hybrid (Internal Job Title:...

LPS Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaJoin or sign in to find your next jobJoin to apply for the Service Desk Analyst role at LPSWe are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of...

Senior HR Executive-Talent Acquisition @HCL TechJob Responsibilities:First Point of Contact: Serve as the initial point of contact for users seeking technical assistance via phone, email, or chat.Ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time (AHT), rejected resolutions / Reopen...

This is both a highly technical and user-facing role and you will be performing duties that align with 1st-2nd Line Support functions.Specific Role ResponsibilitiesProviding high quality and timely First Line Support to users through our Helpdesk SoftwareDesktop Deployment Services (preferably Intune/Autopilot)Azure and on Prem Active Directory Users &...

This is both a highly technical and user-facing role and you will be performing duties that align with 1st-2nd Line Support functions.Specific Role ResponsibilitiesProviding high quality and timely First Line Support to users through our Helpdesk SoftwareDesktop Deployment Services (preferably Intune/Autopilot)Azure and on Prem Active Directory Users &...

Getronics Federal Territory of Kuala Lumpur, MalaysiaService Desk Team ManagerWe are seeking a proactive and experienced IT Service Desk Team Manager to lead and manage our IT Service Desk team. The ideal candidate will be responsible for ensuring high-quality service delivery, efficient incident and request management, and continuous improvement of service...

Job OverviewThis IT Help Desk Analyst role is perfect for individuals with strong technical skills, looking to leverage their expertise to deliver exceptional support to our merchants. As part of the team, you'll work closely with cross-functional teams to troubleshoot and resolve complex technical issues.Key Responsibilities:Analyze and troubleshoot...

Responsibilities:Provide remote support to local and overseas users when connected by calls, email, or chat when users are facing issues with their computer system.Ask relevant questions to resolve typically known problems within required timescales.Ensure appropriate documentation of the interaction with the customer in the prescribed format.Communicate...

About the RoleThe Transcosmos Group is seeking an experienced leader to fill the position of Global Service Desk Leader, overseeing a team that provides exceptional service to end-users and local IT teams worldwide. The successful candidate will be responsible for managing the day-to-day operations of the Service Desk, ensuring seamless delivery of technical...

We are seeking a proactive and experienced IT Service Desk Team Manager to lead and manage our IT Service Desk team. The ideal candidate will be responsible for ensuring high-quality service delivery, efficient incident and request management, and continuous improvement of service desk operations. This role demands strong leadership, customer service...