Service Desk Agent

We are seeking an experienced Service Desk Support Specialist to join our team at the Regional Hub / Shared Services Centre in Kuala Lumpur. In this role, you will provide first-level technical support to end-users and ensure the smooth operation of IT services.About The RoleThis position involves troubleshooting hardware and software issues, managing...

The successful candidate will have a proven track record of managing high-performing service desk teams in a fast-paced environment.You will be responsible for overseeing day-to-day service desk operations, including timely resolution of incidents, service requests, and escalations.Key Qualifications:Bachelor's degree in Computer Science, Information...

We are seeking a proactive and experienced IT Service Desk Team Manager to lead and manage our IT Service Desk team. The ideal candidate will be responsible for ensuring high-quality service delivery, efficient incident and request management, and continuous improvement of service desk operations. This role demands strong leadership, customer service...

Service Desk Analyst RoleWe are looking for a skilled Service Desk Analyst for IT Infrastructure to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to users, troubleshooting issues, and ensuring seamless service delivery.Your Key Responsibilities:Provide timely and effective technical support to users via...

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters....

We are seeking a seasoned IT professional to lead our IT Service Desk team. As the ideal candidate, you will be responsible for driving high-quality service delivery, efficient incident and request management, and continuous improvement of service desk operations.This role demands strong leadership, customer service orientation, and technical knowledge to...

About the Role:The GSOC Manager will play a critical role in ensuring the success of the Global Service Operations Center. This includes overseeing the day-to-day operations, managing a team of GSOC analysts, and collaborating with other regional managers and directors.Responsibilities:Team Oversight: Supervise and motivate the GSOC analyst team to ensure...

About the RoleWe are looking for a talented Global Service Desk Technician to join our team. As a Global Service Desk Technician, you will be responsible for providing technical support to users across the globe, troubleshooting issues, and ensuring seamless service delivery.Your Key Responsibilities:Provide timely and effective technical support to users...

The RoleWe are seeking an IT Service Desk Professional to play a key role in providing first-level technical support to end-users and ensuring the smooth operation of IT services. This involves troubleshooting hardware and software issues, managing service requests, and escalating complex problems to higher-level support teams.Your Key...

 Our TeamWe're a dynamic and forward-thinking team at OneConnect Financial Technology, passionate about driving innovation and excellence in the fintech industry. Job DescriptionMain Responsibilities:Manage incidents and service requests to ensure timely and effective resolution.Collaborate with cross-functional teams to identify and address problems...

Hyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used...

Hyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used...

We are seeking a highly motivated Front Desk Associate Manager to join our team at Compass Offices.As a Front Desk Associate Manager, you will be responsible for delivering exceptional customer experiences and managing the day-to-day operations of our front desk area.Key responsibilities include welcoming clients and guests, managing client requests, and...

Be part of a great team from a global companyJoin our global company and unlock limitless opportunities as you collaborate with a diverse and talented team. Together, we redefine success, inspire innovation, and create a world of endless possibilities.RoleProvide technical assistance and support to multiple clients, managing and prioritizing inquiries from...

Role and ResponsibilitiesThis position involves providing technical assistance and support to multiple clients, managing and prioritizing inquiries from different companies, primarily in English and Japanese.The successful candidate will be responsible for:Managing and prioritizing customer inquiries from various clients, ensuring timely and accurate...

Call Centre Agent - Entry LevelAre you looking for a dynamic and challenging entry-level position in customer service?CIMB is seeking a talented Call Centre Agent to join our team.In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.You will work closely with colleagues to ensure that...

Kith and Kin Realty is a new generation Real Estate Agency based in Malaysia, devoted to providing exceptional experiences to customers, co-agents, and partners. The company believes in empowering its team members to deliver the best service possible. The essence of Kith and Kin lies in friendship, family, and togetherness, with a shared commitment to the...

We are seeking a skilled IT professional to drive high-quality service delivery and continuous improvement of service desk operations.This role requires strong leadership, customer service orientation, and technical knowledge to maintain operational excellence and align with ITIL best practices.Service Desk Operations:Oversee day-to-day service desk...

A Help Desk Professional is needed at Telecontinent to provide excellent customer service and support. The successful candidate will handle inbound calls, respond to emails, and resolve customer issues efficiently.Responsibilities:Deal directly with customers via inbound calls and email enquiriesRecords & answers to customer inquiriesObtain any relevant...

Job DescriptionAs a Technical Support Agent, you will play a vital role in ensuring our customers receive exceptional support and service. This includes responding to customer inquiries, troubleshooting issues, and providing innovative solutions.To succeed in this role, you must have excellent communication skills, a strong understanding of Japanese language...