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Remote Desktop Services Engineer

7 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Oxydata Software Sdn Bhd Full time
Key Responsibilities

The Remote Desktop Services Engineer will be responsible for designing, deploying, and managing Remote Desktop Services (RDS) environments that meet the needs of our business users.

Key responsibilities include:

  • Designing and implementing RDS environments that meet the needs of business users
  • Providing ongoing technical support and troubleshooting for RDS environments
  • Acting as the focal point of contact for incidents, problems, and changes to the RDS environment
  • Coordinating and collaborating with internal teams or vendors to troubleshoot and identify innovative resolutions to non-standard issues within the enterprise

The Remote Desktop Services Engineer will also be responsible for ensuring seamless integration of RDS environments with existing infrastructure and minimal disruption to client operations.

They will conduct performance tuning and optimization to achieve optimal user experience and resource utilization in RDS environments. The engineer will also perform routine system monitoring, health checks, and maintenance to proactively manage IT.