Player Account Specialist

5 months ago


Kuala Lumpur, Malaysia Joy Glob Sdn Bhd Full time

**Who is Joy Glob?**

Joy Glob is an international comprehensive game creative services provider based in KL, Malaysia. Since its inception, it has been deeply engaged in the game industry, providing integrated services such as social media marketing, ads creative, player support and localization for global game products.

**What is the role?**

We are seeking a motivated and enthusiastic individual to join our team as a Player Support and Sales Representative for our Web3 game. As a Player Support and Game Sales Representative, you will be responsible for providing exceptional customer support to our players, resolving their inquiries and issues, and driving sales through various channels. This is a unique opportunity to be part of the growing Web3 gaming industry and contribute to the success of our game.

**Support**
- Analyze and report game malfunctions (for example, by testing different scenarios or impersonating users)
- Monitor players’ complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform players about new features and functionalities of the game

**Sales**
- Actively engage with players to promote in-game purchases, upgrades, and additional features to enhance their gaming experience, through various channels such as social media, Discord, and other active player forums
- Provide product recommendations and upsell opportunities based on player preferences and needs
- Contribute to the development of sales collateral, such as product guides, FAQs, and sales scripts.

**Requirements**:

- Passion for gaming and a solid understanding of various gaming platforms and genres, and interest/experience in the Web3 space
- Strong knowledge of Web3 concepts, blockchain technology, and cryptocurrencies.
- Excellent English communication skills, both written and verbal, with the ability to convey complex information in a clear and concise manner.
- Empathetic and patient attitude with a genuine desire to help players and provide exceptional customer service.
- Minimum of 1-2-year experience with player support or online community development.
- Basic component isolation and troubleshooting skills.
- Flexible to work varied shifts on a 7-day schedule.

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM6,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Customer support: 1 year (preferred)
- Sales: 1 year (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)



  • Kuala Lumpur, Malaysia JoyGlob Full time

    **Who is Joy Glob?** Joy Glob is an international comprehensive game creative services provider based in KL, Malaysia. Since its inception, it has been deeply engaged in the game industry, providing integrated services such as social media marketing, ads creative, player support and localization for global game products. **What is the role?** As a Player...

  • Accounting Specialist

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia J-Recruit Recruitment Agency Full time

    About J-Recruit Recruitment AgencyA subsidiary of a Singapore IT Multinational company in Malaysia offers an exciting opportunity for an Accounting Specialist to join their team in Jalan Sultan Ismail.Key BenefitsSalary RM 5,000 - RM 6,000Near to MRTEPF, SOCSOMedical claim includedJob SummaryThe Accounting Specialist will plan, organize, and administer...


  • Kuala Lumpur, Malaysia David Specialist Orthodontic Clinic Full time

    Provides warm and natural patient service and handles all patient requests. Handling of incoming calls and faxes, schedule patient appointment, Check - in and check -out patients, receive payments and handle all patients service in Front Desk with personalized recognition and quality standards established by David Specialist Orthodontics. Consistently...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full time

    Company OverviewHunters International Sdn Bhd is a leading company in the industry, committed to delivering high-quality services to our clients. We are seeking an experienced and skilled Financial Accountant Specialist to join our team.


  • Kuala Lumpur, Malaysia Air Products Full time

    AS-MY-Kuala Lumpur **Job Description and Qualifications** - Accounting control specialist- Run payment proposal in SAP, prepare payment template via HSBC net or other bank portal for those can’t be processed through HSBC connect - Process monthly manual interco payment transactions through HSBC net - Audit the proposal and pass the payments with amount...

  • Accountant

    5 months ago


    Kuala Lumpur, Malaysia Cartrack Full time

    Responsibility: - Maintain full sets of accounts of entities assigned - Prepare accounting schedules and reconciliation as part of month end close process - Support timely & accurate month-end and year-end closing, including journal entries - Prepare monthly financial statements for reporting - Payment and billing processing and cash flow management of the...

  • Accountant

    3 months ago


    Kuala Lumpur, Malaysia Cartrack Full time

    **Job Summary** We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Accountant to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...


  • Kuala Lumpur, Malaysia Hyva Full time

    We are looking for Accounts Payable Specialist to join Shared Service Center Finance Team based in Kuala Lumpur, Malaysia. The Accounts Payable Specialist will be responsible for performing accounting and clerical tasks related to the efficient maintenance and processing of accounts payable transactions. MAIN TASKS AND RESPONSIBILITIES - Calculate, post...

  • Group Accountant

    5 months ago


    Kuala Lumpur, Malaysia Chrisjac Recruitment Services Full time

    **[PRIORITY HIRING]** - ** Position: Group Accountant (Finance Specialist).**: - **Salary: RM 7000-8000.**: - **Job location: CBD(City center;5-day week), Kuala Lumpur.** **Introduction** Our client is a business conglomerate group of companies listed on the main board of Bursa Malaysia. They are engaged in a wide spectrum of business activities in...

  • Inventory Specialist

    5 months ago


    Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Job Title**: - Inventory Specialist **Reports To**: - Assistant Manager, Demand Specialist **Role Purpose**: - Effectively deliver and implement MAB revenue strategies and be responsible in managing given route/market, utilizing fully all airline revenue management system to perform detailed analysis and implement strategies which are necessary in...

  • Inventory Specialist

    2 months ago


    Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Job Title**: Inventory Specialist **Reports To**: Assistant Manager, Demand Specialist **Role Purpose**: Effectively deliver and implement MAB revenue strategies and be responsible in managing given route/market, utilizing fully all airline revenue management system to perform detailed analysis and implement strategies which are necessary in maximizing...


  • Kuala Lumpur, Malaysia AEG Power Solutions Full time

    **The position** As an Accounts Payable Specialist, you will play a pivotal role in managing our company's financial obligations accurately and efficiently. You'll collaborate cross-functionally, ensuring timely payments while maintaining strong vendor relationships. **Main responsibilities** - Process invoices accurately and ensure timely payments. -...


  • Kuala Lumpur, Malaysia Chrisjac Recruitment Services Full time

    **[PRIORITY HIRING]** - ** Position Title: Finance Specialist,Consolidation & Reporting.**: - **Salary: RM 7000-8000.**: - **Job location: CBD(City center;5-day week), Kuala Lumpur.** **Introduction** Our client is a business conglomerate group of companies listed on the main board of Bursa Malaysia. They are engaged in a wide spectrum of business...


  • Kuala Lumpur, Malaysia Veeam Software Full time

    Veeam is looking for an experienced and enthusiastic Accounts Payable Specialist to join their growing team due to their rapid growth and expansion. This exciting full-time opportunity allows you to work with a fantastic team. **Responsibilities** - Verifying the accuracy of invoices and other accounting documents or records. - Update and maintain...


  • Kuala Lumpur, Malaysia Company Confidentials Full time

    **Job Title : Accounts payable** **Client : Confidential** **Type : 6 Month (Contract) - Renewable** **Salary : Confidential** **ROLE PURPOSE**: - We are seeking a detail-oriented and organized Accounts Payable Specialist to join our growing finance team. - In this role, you will be responsible for processing invoices, managing vendor relations, and...


  • Kuala Lumpur, Malaysia Brand Catalyser Full time

    **Accounting/HR Specialist** **Position Type**:Full-time **Location**:Malaysia (Remotely) **Working Time**:Monday to Friday (9:00am - 5:30pm) **About Brand Catalyser** Brand Catalyser is a Top-Rated Cross-border & Cross-Cultural Marketing & Consulting Firm headquartered in Australia, with offices in China, Vietnam, Singapore and Malaysia. We provide...


  • Kuala Lumpur, Malaysia SWIFT Financial Messaging Services Full time

    About the Role We are looking for an experienced and engaged Customer Accounts Receivables and Collection Specialist to join our dynamic Accounts Receivables team to collect customer overdue invoices and payments, resolve customer queries, and support the business with respect to customer invoicing and payment questions. The role requires a very dynamic...

  • Digital Specialist

    5 months ago


    Kuala Lumpur, Malaysia Straumann Full time

    **We want you if you are** - Passionate about Digital Dentistry - eager to bridge the global technology to Malaysia market, Market segment will be dental universities,general practitioners, specialist clinics, government hospitals and centers and Dental Lab - Team Player - Good inter personality and must have the ability to work with multiple sales team...

  • Inventory Specialist

    5 months ago


    Kuala Lumpur, Malaysia Malaysia Airlines Full time

    **Reports To**: - Assistant Manager, Demand Specialist **Role Purpose**: - Effectively deliver and implement MAB revenue strategies and be responsible in managing given route/market, utilizing fully all airline revenue management system to perform detailed analysis and implement strategies which are necessary in maximizing passenger network...

  • Inventory Specialist

    5 months ago


    Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Job Title**: - Inventory Specialist **Reports To**: - Assistant Manager, Revenue Management (Falcon 3) **Role Purpose**: - Effectively deliver and implement MAB revenue strategies and be responsible in managing given route/market, utilizing fully all airline revenue management system to perform detailed analysis and implement strategies which are...