Player Support Executive

RESPONSIBILITIES Providing customer support and technical issue resolution via email, chat, social media, and other online platforms. To be able to handle multiple concurrent chat and email, outbound calls interactions while addressing frequent start and stops from emails, social media interactions, and other online platforms. Identifying correcting and...

RESPONSIBILITIES - Identifying correcting and advising on technical issues in the customer’s computer, mobile app, and/or video game console. - Identifying trends in customer problems and provide clear feedback/inputs to the team members based on independent testing. - Escalating real-time issues to client/supervisor. - Translate Mandarin to English and...

**Who is Joy Glob?** Joy Glob is an international comprehensive game creative services provider based in KL, Malaysia. Since its inception, it has been deeply engaged in the game industry, providing integrated services such as social media marketing, ads creative, player support and localization for global game products. **What is the role?** As a Player...

**Job Details**: - Working Days : 5 days / 2 off days - Working hours : 24 hours rotational shift (3 shifts) - Location : Jalan Pantai Baharu, Kuala Lumpur - Salary : Min RM 2000 + OT + Shift Allowance & Phone Allowance - Contract : 12 months (renewable) - Monitor, Execute and Implement first level support for the network and service restoration through...

**Company Description** Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy. We are listed on the London Stock Exchange and a member of the FTSE 100. We operate in more than 30 countries and employ over 11,000 people globally. Informa's leading brands and expert teams create...

**Position: Business Analyst Treasury Consultants** We need mostly hands-on client-facing treasury consultants who are familiar with working on treasury systems. We need folks with Treasury domain knowledge. Here is the job description we share with Consulting companies. Timeframe is ASAP Summary Job Description 1. Execute professional services contracts by...

**Responsibilities**: - Troubleshoot and resolve IT client-related issues for all employee's PC desktop/laptop, printers, networking, projector, scanner and others. - Responsible for the implementation and continual maintenance of the company's IT systems. - Perform routine housekeeping services to ensure system availability. - Maintain documentation on IT...

**Responsibilities** - Handle production support tickets promptly and efficiently. - Collaborate with cross-functional teams to troubleshoot and resolve complex issues. - Identify and implement process improvements to streamline support operations. - Provide technical assistance and guidance to customers and internal stakeholders. - Maintain accurate...

The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. Job Requirements: - Meticulous and detailed orientated -...

Type: Contract (12 Months) Location: Onsite, KL office, Malaysia **IT SUPPORT EXECUTIVE** As an IT Support Specialist, you will play a vital role in ensuring the smooth operation of our office's technological infrastructure. Your responsibilities will include: - **Setting up and maintenance of all office computers and printers**:Configuring and...

**WHAT YOU'LL DO**: The Business supports the local Office Manager in the management of local office operations and facilities. The role requires leadership as well as an individual who is hands on, willing to roll his/her sleeves up and get the job done. This role will work with the local Office Manager and other BSEs to deliver on agreed strategic...

The Technology Support Executive will be responsible for conducting routine hardware and software maintenance/audits, providing first-level helpdesk support including: 1. Efficiently resolve helpdesk tickets and provide prompt assistance to users as per SLA. 2. Regularly perform preventative maintenance on all systems, hardware, and peripherals. 3. Deliver...

Job Descriptions: Provides support for orders, enrolments, inquiries, concerns, and events for Wellness Advocates in Malaysia. Key responsibilities: 1. Attend to walk in, inbound phone call enquires and 2. Communicate effectively on customers enquiries 3. Support related events 4. Provide clerical and administrative support to management office if...

-Job description **Business**: Markets & Securities Services Operations, GDM Derivatives Trade & Position Management **Open positions**: 1 **Role Title**: Global Support Executive **Global Career Band**: GSC 8 **Location (Country / City)**: Kuala Lumpur, Malaysia **Recruiter Name**: Nana Nasrudin **Why join us?** - If you are looking for opportunities...

**Willing Work in Office - Menara Tan & Tan** ** Night Shift required** ** Mandarin - Speaking with Proficient English** Job responsibilities: 1. Respond promptly and professionally to players' inquiries and provide accurate information regarding game features, gameplay, and technical issues. 2. Assist players in troubleshooting and resolving game-related...

About Our Client Our client is a leading global corporation that delivers cutting-edge corporate solutions worldwide. They empower businesses with seamless administrative and operational support across numerous locations, guaranteeing regulatory compliance and streamlining operations. Their expansion strengthens its capacity to navigate the complexities of...

Responsibilities - Ensure resourcing processes are carried out in a professional, structured and consistent manner across the business. - Working closely with Australia Recruiter with regards to recruitment for IT vacancies. - Monitor success (response and success rates, cost of hire etc) to ensure recruitment goals are being met in a cost effective / timely...

About Our Client Our client is a leading global corporation that delivers cutting-edge corporate solutions worldwide. They empower businesses with seamless administrative and operational support across numerous locations, guaranteeing regulatory compliance and streamlining operations. Their expansion strengthens its capacity to navigate the complexities of...

Support the Sales Team by executing all administrative duties and operational duties. - Coordinating with the team to identify potential risks - Support the team in sales database management tasks - Support the team with any necessary compliance processes related pricing, promotion and other related agreement. - Liaise with other internal teams (as and when...

Greeting from Net2Source! I am Ms. Riya from 'Net2source Company'. I would like to connect you for a job opportunity for Malaysia location. Please send your acceptance. Position - chat support Language - Mandarin, Cantonese, Chinese Location - Malaysia Shift timing - 5 days working, Rotational shifts Experience - Min 6 months CS experience / Freshers...