Patient Account Representative

3 weeks ago


Kuala Lumpur, Malaysia Silver Cross Hospital Full time

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us It’s the way you want to be treated.

Summary:
Handle or redirect incoming departmental calls. Interact effectively with co-workers. Review and process insurance claims and follow-up on related correspondence. Other general office duties as assigned.

Requirements:
High School graduate or equivalent. Excellent customer service skills. Must be a team player. Must have basic computer knowledge and ability to type. Previous telephone customer service experience required. Meditech and Cerner systems experience preferred. Must be able to multi-task & perform effectively & efficiently in a fast-paced & high volume environment. Needs to have a good understanding of medical insurance. Minimum of 1 year previous hospital or medical office medical insurance experience. Bi-lingual (Spanish) a plus.

Work Shift Details:

Days, Position is full time, Monday through Friday, 8:00am to 4:30pm

Department:

PATIENT ACCOUNTS
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