Senior Quality Assurance Executive

Found in: Talent MY C2 - 2 weeks ago


Butterworth, Malaysia Kerry Full time

As a Senior Quality Assurance Executive, your role involves providing crucial support to the QA Manager with a primary emphasis on achieving organizational objectives and overseeing online executives. Your responsibilities encompass various aspects of quality assurance within the company's operations.

Key responsibilities

Support the QA Manager with a primary focus on meeting objectives and managing online executives. Design, implement, manage, and execute plans effectively. Standardize all structures, work, training, procedures, and records. Participate in establishing and implementing quality classifications, testing procedures, and standards for finished products for processes; recommend modifications or corrective actions when necessary. Conduct line walks and self-audits to ensure adherence to Good Manufacturing Practices (GMP). Review and verify finished products and logsheets routinely to ensure testing parameters meet specifications for positive release. Perform traceability checks on output quantity and product release execution in SAP system. Check reference availability for online sensory verification. Downgrade and initiate rebatching for reworkable reject products for rework management. Review stock inventory and plan for rework based on product schedules. Perform product troubleshooting, investigation, and product disposition in case of online product issues. Report through QA daily meetings on day-to-day issues including safety, quality, product issues, and assessments. Conduct panel sensory evaluations daily on products. Perform shelf life extension studies. Attend and liaise with RND and Production Personnel for New Product Development Trials; update new product logsheets upon receiving new product setup requests. Handle customer complaints, participate in complaint investigations, and draft response letters to customers. Participate in reviewing and updating working instructions. Liaise with Supply Planner on manual batch assignments into Delivery Note for cases such as CIT or Ship in QI. Attend to lab technicians in case of any product or online issues.

Qualifications and skills

Minimum Degree in Food Science or other relevant science disciplines. Minimum of 3 years of working experience in the food industry in a senior executive or leadership position. Thorough knowledge of product lines and manufacturing processes, with a general understanding of the food industry. Proficiency in Food Safety Program and Hazard Analysis (HACCP), as well as process control procedures/manuals and statistical process control (SPC). Demonstrates initiative and results-oriented approach. Exhibits exemplary leadership qualities and the ability to make tough decisions. A team player with a high level of commitment, capable of performing effectively under pressure. Comfortable operating in a rapidly changing and expanding global environment where accountability, quality, and timeliness are paramount. Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.
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