Manager, Major Incident Management

**Job Summary** RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. The country employs a Global Operating Model to maximize efficiencies across times zones and supports a 24/5 operational capability. As Manager, Major Incident Management (MIM), you will be...

Description du poste What is the opportunity? CACEIS was set up in Cyberjaya, Malaysia in July 2023 with approximately 1,000 employees, with the acquisition of RBC investor Services European business and Malaysia centre of excellence. CACEIS Malaysia is a processing center of operational excellence supporting 11 countries across three...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. Sound like you? Then read on. About the Role Provides high-quality claims services in authorized claims transactions for Major Claims (Critical Illness, Death, TPD and Payor Benefit) within the required benchmarks and in line with the Company and...

Communication , Change Management , English , ITIL , Leadership , Management , Outsourcing , Strategy , Vendor Management , A , AIA , Acting , Action , Advocate , Applications , Area , Associates , Average , Business , Business Units , Change , Change Management , Communication , Communication Skills , Company , Customer , Date , Deliverables , Delivering ,...

**Satellite Command Center Lead** **-** **(**240000DM**)** Responsibility: 1) In charge of the STCC for on-site support teams and assume command and control of extended support teams in times of incidents. 2) Ensures checks on key system, monitoring & health indicators based on Standard Operating Procedures. 3) Proactively reviews business volumes and...

Job SummaryAssociate Director/Production Services Manager with BCS, CF, GC Run The Bank (RTB) group is responsible for providing first and second line application support within RBC Capital Markets. The incumbent will take on application custodianship of multiple applications in this space and help with performing technical analysis, troubleshooting of...

Job SummaryAssociate Director/Production Services Manager with BCS, CF, GC Run The Bank (RTB) group is responsible for providing first and second line application support within RBC Capital Markets. The incumbent will take on application custodianship of multiple applications in this space and help with performing technical analysis, troubleshooting of...

Data Center Manager **Who are we?** Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global...

Accounting , Business Process , Communication , Coaching , English , Integration , Leadership , Management , Problem Solving , Training , Troubleshooting , A , ACT , Accounting , Addition , Advantage , Advice , Analytical Skills , Architecture , Background , Base , Based , Best Practices , Business , Business Process , COE , Cantonese , Capabilities , Cash ,...

Communication , Change Management , ITIL , Management , PowerPoint , Teamwork , A , ACT , AIA , Ability , Access , Achieve , Action , Analysis , Apply , Arrange , BASIC , Basis , Business , Business Units , Change , Change Management , Closure , Cloud , Command , Communication , Communication Skills , Compliance , Computer Science , Concepts , Consideration...

Education Degree in IT Experience 5-10 years of Information Security related working experience 3-5 years of Service Management and Service/Operations improvement related working experience Technical knowledge of IAM, Cybersecurity and other security domains. UX/CX Solid understanding of at least one Customer IAM product ( Okta, ForgeRock, Azure B2C) Good...

Assistant Manager, Critical Facilities **Who are we?** Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud...

**Responsibilities**: - To ensure the smooth operation of the Management Office, management and maintenance of the building and common property in accordance with policies, procedures, and standing orders set by the Company. - To assist in facilitating the Annual General Meetings / Extraordinary General Meeting. - To attend monthly meetings or any special...

Assistant Manager, Customer Operations **Job Summary**: Provides direct supervision to professional individual contributors and/or skilled, support individual contributors. Acts as guide to unit or sub-units and may become actively involved, as required, to meet schedules and resolve problems. **Responsibilities** **Leadership** - Provides direct...

•5-8 years of Information Security related working experience•3-5 years of Service/Operations Management and Service/Operations improvement related working experience•Technical knowledge of IAM, Cybersecurity and other security domains. UX/CX•Solid understanding of at least one Customer IAM product ( Okta, ForgeRock, Azure B2C)•Good understanding...

Provide the proximity support and technical assistance for incidents relating to computer and printer hardware/software, virtual and onsite conferences - Ensure the smooth running of the virtual and onsite conferences, audio/video services through providing necessary support on scheduling, operating, and troubleshooting any technical issues. - Install,...

Job SummaryAssociate Director/Production Services Manager with BCS, CF, GC Run The Bank (RTB) group is responsible for providing first and second line application support within RBC Capital Markets. The incumbent will take on application custodianship of multiple applications in this space and help with performing technical analysis, troubleshooting of...

**JOB PURPOSE** Maintain, manage and provide desirable solution to the client for products and services offered by Cyber Security Malaysia to ensure that all products and services delivered are aligned to CSM business objectives. **KEY ACCOUNTABILITIES** 1. Gather feedback from assisting client on the effectiveness of the CSM services and provide report...

about the companyRandstad is partnering with a leading global service provider in Malaysia. They are looking for an Assistant Customer Service Manager to add into their team! about the jobBuilding strong connections with every client is essential. The designated individual will serve as the primary point of contact for clients and BDC management regarding...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...