Customer Service Assistant Manager

**Responsibilities**: 1. Collaborate closely with Assistant Sales Manager to drive revenue growth, exceed sales targets, and ensure exceptional customer satisfaction 2. Actively engage in sales activities, including calling, presenting and closing deals. a. Greet walk in customers and offer assistance. c. Relay extensive product information to customers...

**Responsibilities**: - To handle and respond to enquiries and liaisons with customers - To be responsible in resolving customer support issues - To raise internal work requests to ensure customer requests, enquiries about products and services are met and internal requests are followed up in the interestof customer satisfactions. - To effectively assist...

*:* *DUTIES AND RESPONSIBILITIES:* - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...

Take call and provide accurate answer to customer queries. - Experience working in Aviation or travel account is an added advantage - Delivery excellent customer support & services and offering patient assistance at all times. - Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and refresher...

Vacancy: Native Japanese - Customer Service - Location: Cyber Jaya, Malaysia. - Salary Max: RM11,000 - RM11,500 - Process: Travel Account (Aviation) - Language: Japanese + English - Headcounts: 10 - Joining Date: ASAP or with Notice period. - Work hour : Normal Working hour. - Bachelor 's degree - Role & Responsibilities: - Take call and provide accurate...

Take calls and provide accurate answers to customer queries. - Experience working in Aviation or travel accounts is an added advantage - Delivery excellent customer support & services and offering patient assistance at all times. - Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and...

Education Degree in IT Experience 5-10 years of Information Security related working experience 3-5 years of Service Management and Service/Operations improvement related working experience Technical knowledge of IAM, Cybersecurity and other security domains. UX/CX Solid understanding of at least one Customer IAM product ( Okta, ForgeRock, Azure B2C) Good...

Vacancy: Japanese Team Lead - Customer Service Location: Cyber Jaya, Malaysia. Salary Max: RM 12,500 + Allowances Process: Travel App Language: Japanese + English Headcounts: 2 Joining Date: ASAP or with Notice period Shift timing : 8am to 11.30pm, rotational Mon-Sun (No Late Night SHifts) Education: Diploma and Bachelor 's degree plus at least 1...

**Responsibilities**: - Provide customers with high-quality business consulting services and help customers solve problems through online communication. - Continue to follow up key customers or key issues and provide reasonable and effective solutions to improve customer satisfaction. - Communicate with users to maintain daily customer relations and provide...

**WE’RE RECRUITING!** As one of the UK’s fastest growing MSPs, we’re on the lookout for a Service Delivery Manager! **Location**: Cyberjaya, Malaysia **Salary**: Competitive Base + Benefits **Job Type**: Permanent, Full-time **Hours**: 40 hours per week primarily covering core UK hours A fantastic opportunity awaits to join our Global Services...

Industry : Travel/Hospitality. - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate empathy...

Communication , Change Management , English , ITIL , Leadership , Management , Outsourcing , Strategy , Vendor Management , A , AIA , Acting , Action , Advocate , Applications , Area , Associates , Average , Business , Business Units , Change , Change Management , Communication , Communication Skills , Company , Customer , Date , Deliverables , Delivering ,...

Vacancy: Customer Service - Mandarin Speaker Location: Cyberjaya, Malaysia. **Salary**: Basic RM 4500 Joining Date: 8th April & 15th April Project : Travel Account Shifts: Rotational Shift Head Counts: 15 Education: Diploma or Bachelor's Degree Experience: Min Requirement of 6 month of Customer Service experience **Responsibilities**: - Clarify...

Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

Job Responsibilities : To handle and respond to enquiries and liaisons with customers To be responsible in resolving customer support issues To raise internal work requests to ensure customer requests, enquiries about products and services are met and internal requests are followed up in the interestof customer satisfactions. To effectively assist the...

Job Responsibilities : To handle and respond to enquiries and liaisons with customers To be responsible in resolving customer support issues To raise internal work requests to ensure customer requests, enquiries about products and services are met and internal requests are followed up in the interestof customer satisfactions. To effectively assist the...

Hasbul Brothers is a Training & Consulting Company based in Cyberjaya, Selangor since 2011. This year, we want to guide over 5,000 entrepreneurs and we need you to help us stand out from the crowd. Hence, we are looking for a highly energetic **internship student**. We need someone who has a high passion to learn, is highly creative, and is committed to...

**MAIN ACCOUNTABILITIES** - Perform day to day technical support and fault management for all network products and services, monitoring alarms on customer router and DDoS. - Manage day-to-day operational matters and functions of the SOC including daily traffic health reporting. - To manage customer service problem/network outage as per SOC processes and...

Attend to enquiries from existing and potential customers.Report to the management on any unresolved issue encountered by customers. Liaise with web developer on any glitch or update or development on the website or backend system. Able to speak and write in Malay, English and Mandarin.Computer literate and have basic knowledge in MS Word and MS...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...