Vice President, Loan IQ Ops Readiness Lead

3 weeks ago


Kuala Lumpur, Malaysia Citi Full time

At Citi , we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Vice President, Loan IQ Ops Readiness Lead - APAC (Hybrid) (Internal Job Title: Project Manager 2 - C13) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country. Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

The Project Manager 2 accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

Responsibilities:

Responsible for the day to day management of executing to milestones and budget on one or more projects. Assess creation and ensure sign-off of project plan, charter, stakeholder management plan, acceptance plan, and central project issue log. Work with Project Sponsor to ensure business case/cost benefit analysis is in line with business goals and confirm project plans meet business needs as described in the project initiation documents. Ensure all stakeholders are identified and included in scope definition activities and understand project schedule and key milestones. Ensure all areas of the project are appropriately staffed and monitor project commitment from those assigning resources. Escalate project risks to the Project Director, or Project Sponsor, when appropriate. Ensure vendor performance is monitored and actions taken if performance warrants. Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions. Directly affects the business by influencing strategic functional decisions through advice, counsel or provided services. Persuades and influences others through developed communication and diplomacy skills with colleagues in other areas and occasional external customers. Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:


Qualifications:

8-10 years relevant experience in financial services or similar industry Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives. Deep knowledge of the lending business and hands on Loan IQ platform experience in Operations or Technology Background and/or exposure to financial operations processes Strong analysis and documentation skills Project and program management experience a plus Strong oral and written communicator Team player with strong influencing and partnering skills who can handle strong personalities at all levels of the company Track record of managing work to achieve milestones on time and within budget in a high-pressure environment · Analytical, flexible, team-oriented, have good interpersonal and follow up skills with strong attention to detail and ability to multi-task · Technical proficiencies in Microsoft Office products (Word, Excel, PowerPoint and Project) and industry standard project management tools. Finance, Business Administration or Engineering bachelor’s degree preferred


Education:

Bachelor’s/University degree, Master’s degree preferred


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

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Job Family Group:

Operations - Core

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Job Family:

Operations Project Management

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Time Type:

Full time

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