Commercial Country Head

Job Description

ABOUT US

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things ’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality. 

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Localised Strategy

- Develop and execute a localised commercial strategy that advances Teleport’s goals across different product and customer segments in line with the overall company’s strategic direction and business objectives.

Ecommerce/ B2B Commercial

- Be directly responsible for building relationships with key e-commerce stakeholders in the country and grow the business by providing services through a direct relationship. Stakeholders include: marketplaces, D2C e-commerce brands, e-commerce enablers, 3PLs and other third party service providers that are servicing e-commerce logistics domestically and internationally.

Cargo

- Be directly responsible for key cargo relationships with key freight forwarders and agents operating out of Indonesia. Your understanding of the industry builds a sales pipeline and establishes Teleport as a trusted partner to local agents. This is where Teleport has been historically strong and a business pillar that continues to be a reliable source of revenue.

Marketing

- Leverage your local marketing team to advance your commercial goals. This includes a strong connection between commercial strategy and marketing teams required focus and execution. Align with regional marketing teams when it comes to the overall brand, communications and PR guidelines and strategy of Teleport overall.

Operations

- Operational teams will operate within the country with a strong reporting to regional teams to ensure a group-wide standard is maintained. You will have direct local oversight, ensure hiring is of high quality, employment standards are maintained and local infrastructure is run in accordance with best practices. You will work closely with regional operations teams to give feedback on local opportunities and insights that shape the way we operate in-country.

P&L Ownership

- You are the overall P&L owner of the country. Revenue generation needs to be in line with local cost structure. You have liberty to structure your local commercial teams according to your needs and strategy in order to be successful.

- The Country Head is responsible for the growth of Teleport’s overall business in the country and ensures smooth operational capabilities, including general management of Teleport’s presence in the country. This includes primary responsibility for e-commerce, cargo, Pink and any other new business PnL for the country, including growing the overall business revenue.

SKILLS

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

A strong stakeholders manager: ability to manage multiple stakeholders to build positive collaboration

A strong communicator: be the main liaison for the country in key management meetings, regulatory audits and key meetings with external stakeholders customers, e-commerce platforms, local authorities, airlines, Airport Management Companies, Service Providers etc

A strong sales mindset: have a clear sense of direction when it comes to growing the business. Employ a strong sales mindset for existing products and customer segments, as well as using a business development mindset for customer segments that have not yet understood Teleport’s products as relevant.

A strong leader: play an active role in training and developing the capabilities of your team; in addition to on-the-job coaching, coordinate with central People & Places on training arrangements especially for critical role

A results oriented individual: ability to drive results consistently

QUALIFICATIONS & EXPERIENCE

More than 8 years experience in similar commercial roles; start up experience is a plus

Strong network within the country

Regional sales/commercial experience in the country or other SEA markets

Familiarity with cross-border and last-mile logistics a plus

Experience in managing a team and proven ability in driving for results

BENEFITS

Work-Life at #TeamTeleport

Hot desks - On site work with flexible workspace arrangement and provide you with a change of scenery maybe in a quiet area.

Unlimited training -You will have access to a wide range of learning resources including Notion

Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit

Vacation and time away - Sometimes you need to recharge and come back energized That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.

Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off

We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

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