Senior UX and Service Designer
3 weeks ago
Job Description
ABOUT YOU
You should possess a balanced toolkit of research, interaction design, service and ecosystem design, and the ability to convey these solutions with proven prototyping capabilities. You are an advocate of user-centered-design principles, with a natural curiosity to understand people, and how they interact with products. You’re a system-thinker and are passionate about furthering our Design System while leveraging it to ensure consistency across the product suite. You are a team player who enjoys working and brainstorming with other designers, programmers, and managers.
•5+ years of professional experience in UX Design, preferably at a company focused on designing and delivering Device and Software solutions.
•You have a sound knowledge of Service Design, Customer Journey Mapping, and experience working with different customer touchpoints
• You have a passion and knowledge for solving problems, customer touch points, user experience analysis and conceptual design
• You have experience working with complex ecosystems at a system level.
• You can partner with Product Managers, engineers, and developers to define product strategy, requirements, priorities, and schedule
• You can collaborate with other designers to review concepts, evolve processes, and ensure unity across the company
• You pay almost fanatically close attention to every detail
• You are proficient in Figma, and experienced in managing Figma based Design Library (we use Figma for daily design work)
• You have a strong understanding of design principles and user centered design best practices
• You are a great team player and have strong communication skills in English, both written and verbal
• You have an exceptional portfolio of work that demonstrates the ability to design and maintain high quality of delivery with user centered design problem solving mindset
BENEFITS
• Competitive salary and bonus package
• Health Insurance and flexi benefit package
• Life and Accidental Insurance
• Employee Provident Fund
• Employee Stock Purchase Plan
• Flexible working hours
• A strong collaborative culture
• Career development support and wide range of learning opportunities.
• Employee Assistance Program (EAP) to maintain work-life balance
• Corporate social responsibility initiatives including support for volunteering days.
#LI-MH
Basic Requirements
•5+ years of professional experience in UX and Service Design
• Candidate must have at least a Bachelors Degree in relevant field.
• Experience in working and collaborating with stakeholders
• Proficient in Figma Tool
• Experienced in Adobe Suite
• Strong communication skills in English, both written and verbal
• Teamplayer, experienced in working in a collaborative culture
• Experienced in collaborating with Engineers, Developers, and Product Managers
• Multitasking, solid priority and time management, work under pressure, detail oriented
• Adaptive to diverse culture and work environment
• Comprehensive Portfolio of Work
• Willing to work in Bayan Lepas, Penang, Malaysia
**Candidates that are interested with this position are REQUIRED to send in their application along with softcopy of your portfolio or link in your resume to your online portfolio**
#LI-MH
Travel Requirements
Relocation Provided
Position Type
Referral Payment Plan
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