Store Supervisor – KLIA
3 weeks ago
POSITION SUMMARY
Assist Manager in day to day operations of a retail store, indirectly oversees all store functionsKEY AREAS OF RESPONSIBILITIES
Drive the Sales
Deliver store’s / outlet’s sales performance Communicate information on sales goals and targets to the team on continuous basis Prepares necessary sales reports for ManagersDeliver WOW Experience
Provide a unique and genuine customer experience that delights and engages every shopper by following the 7 steps to WOW.Delivery Operation Excellence
Conduct daily briefing to retail staff on target and highlights of the day Monitor stock availabilities Maintain compliance of Store SOP at all times. Maintain visual merchandising displays for promotional and seasonal activities. e.g. EOS, SASS Prepares monthly reports for ManagersDevelop Team
Supervise retail staff Encourage team to demonstrate Valiram Entrepreneurial Spirit Second in charge in the absence of Manager to look into staff related mattersREQUIREMENT
Minimum 5-7 years of total retail experience with a minimum of 3 years in a supervisory role. Diploma/Bachelor’s degree (desirable) in related field or equivalent experience. Ability to communicate, influence and negotiate effectively with all levels of leadership. Proven organisational skills – able to manage multiple demands with competing priorities and allocate time effectively. Ability to analyse situations and resolve issues with innovation and creativity. Ability to challenge and influence operational processes-
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