Customer Service

Generate daily orders, prepare and pack daily orders according to system, arrange shipping, update customers of the status of shipments. Plan delivery schedule and manage logistics arrangement to customers. Handle complex customer issues and escalated complaints/ calls. Resolve customers' complaints in accordance with company's policies and refer to...

The Customer Service Representative is the engine of Logistics Worldwide Utilizing a high energy approach, the CSR will clearly identify current customer needs for our service and how they can benefit from partnering with Logistics Worldwide on every shipment. Providing excellent customer service is essential in this position. Customer Service, industry...

Ensure consistent and best-in-class customer services to QEL Customers through effective planning, coordination and management.To have the mind-set and attitude that Customer Service is a key differentiator of our business. Manage day-to-day activities and to support as well as provide guidance to their peersDealing with local & overseas customers for export...

FOLLOW UP BOOKING, DOCUMENTATION, TRANSPORTATION ARRANGEMENT CUSTOM CLEARANCE WITH VENDORS & CUSTOMERS Handling daily jobs for both import and export shipments (ie:Bill of Lading, Arrival Notice, Invoices & Manifest) Handling any document inquiries from internal/ external customers. Provide excellent customer service in export and import operations,...

Generate daily orders, prepare and pack daily orders according to system, arrange shipping, update customers of the status of shipments. Plan delivery schedule and manage logistics arrangement to customers. Handle complex customer issues and escalated complaints/ calls. Resolve customers' complaints in accordance with company's policies and refer to...

Vessel Operation in Port Klang (container, tanker, passenger) Arrange transportation for crew change Prepare expenses for crew vessel Prepare OK To Board for crew change Prepare Bill of Lading and declaration K5, for export in emanifest Collect Bill of Lading and declaration K4, for import in emanifest Book Hotel for crew change Submit Line up for all Port...

Key Responsibilities and Accountabilities All activities concerning the receiving of pre alert, creation, processing and handling of an inbound shipment (ie:Arrival Notice, Delivery Order, Invoice, LOI & Manifest). Liase with carrier, local & overseas agent for shipment update status & releasing Delivery order. Coordinate with warehouse operation team (JPL)...

Desired OutcomesØ PM / Cal for all Process, ANA Chem & Labtech equipment.Ø Installation of equipmentØ Cross Lead & trusted advisorØ Attend to break-fix and customer technical issueØ Responsible for representing the service solution to customers and at field events such as troubleshooting, repair, calibration, verification, etcØ Attend to customers'...

Follow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed. Process customer orders efficiently and accurately by provide the customer confirmation notifications. Perform order entry in system includes entering the sales order, purchase order (to vendor), proforma...

Follow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed. Process customer orders efficiently and accurately by provide the customer confirmation notifications. Perform order entry in system includes entering the sales order, purchase order (to vendor), proforma...

EL0607- Manage large amounts of incoming calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales...

Create conversations and engage with the customers to convert into sales opportunities (postpaid / prepaid registrations, devices, VAS and accessories, etc.) Resultdriven and stay uptodate with the product features and maintain retail outlet visual appearance in high standards. Achieve desirable Net Promoter Score (NPS) by providing exceptional service to...

Location: Office is based in Jalan Molek 1/9, Taman MolekWorking hours: 9.30am - 6.30pmWorking days: 5 days work, 2 days offSalary: RM2300 - RM3200 + commissionEmployment Status: 1 year contract (Renewable basis)ACCOUNTABILITIES Create conversations and engage with the customers to convert into sales opportunities (postpaid / prepaid registrations, devices,...

The CompanyOur client is a logistics service provider that offers a range of multimodal transportation services and third-party logistics.The Branch Manager will be accountable to oversee and support sales growth and revenue generation. The Branch Manager will coordinate, manage, and plan the branch operations to achieve strategic business and financial...

Providing introductory information to new customers Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they're still satisfied with any purchases Letting customers or clients know about additional products or services Determining the quickest, most effective ways to answer a client's or...

Job Description: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Keeping records of customer...

Job description: Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Providing feedback on the efficiency of the customer service process.Pay: RM3, RM4,300.00 per month

Date Posted:Country:MalaysiaLocation:Otis Elevator Company (M) Sdn Bhd, No.53, Jalan Molek 3/20, Taman Molek, MalaysiaDuties and Responsibilities: Professionally and diligently perform routine periodic and monthly servicing works according to Company's Maintenance program and work schedule, this include verbal complaints/request by the customer on lift and...

RETAIL SALES REPRESENTATIVE - TAMAN JOHOR JAYA, JOHOR BAHRUJob Scope Promote paint and related products to walkin customers Serve and assist in customer's inquiries and needs in a professional and efficient manner Manage stock and inventory (paint, painting tools etc.) Assist Sales Manager to develop sales strategies and approaches for products and services...

Responsibilities: Manage large amounts of incoming calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service...