Student Service Executive

2 weeks ago


Bukit Gelugor, Malaysia UNI GLOBAL MANAGEMENT INTERNATIONAL SDN. BHD. Full time

Job Summary:


The role of Student Services Executive is the first point of contact for our international students, assisting with all aspects of administrative support for school programs.

You will work alongside colleagues to deliver and achieve positive student outcomes. This includes advising students on program procedures, policies, goals, and objectives, providing guidance, and resolving issues.

Responsibilities:

  • Oversee international students and serve as the primary point of contact for inquiries and concerns.
  • Coordinate with relevant departments to ensure all necessary documentation and enrollment processes are completed accurately and promptly.
  • Compile and follow up on new students' arrival information, including arrival times and pickup services.
  • Act as a liaison between students and school management to communicate student feedback.
  • Serve as warden for the student hostel, addressing housing issues and ensuring student welfare.

Requirements:

  • 12 years of working experience for an Executive position; Experience in scholars' management and/or student engagement would be an added advantage.
  • Excellent communication and interpersonal skills with experience in managing students' and parents' complaints and expectations.
  • A team player with good planning and organisational skills.
  • Ability to multitask, meet deadlines and work under pressure.

Job Types:
Full-time, Permanent

Pay:
RM2, RM2,500.00 per month

Schedule:

  • Monday to Friday
Expected Start Date: 07/01/2024

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